Architect (MacOS Engineering)

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Design, develop, and maintain macOS architecture to support business needs and ensure seamless integration with existing systems
• Implement changes for macOS device management, ensuring compliance with security policies and best practices
• Expert in managing and querying MySQL Jamf databases to support macOS data needs and services
• Collaborate with cross-functional teams to define technical requirements and deliver scalable, reliable solutions
• Provide technical leadership and mentorship to Level 1 & 2 support team members, fostering a culture of continuous learning and improvement
• Troubleshoot and resolve complex technical issues related to macOS, JAMF, and MySQL
• Stay current with industry trends and emerging technologies to ensure our macOS infrastructure remains innovative and competitive
• Provide Tier 3 level MacOS Support
• Using MacOS/Unix scripting and coding to devel custom solutions or automation
• On-call hours may be required
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 7+ years of experience in macOS architecture and administration
• Experience creating MacOS Imaging & Upgrade Workflows with Jamf Pro
• Experience with scripting languages such as Python, Bash, or AppleScript
• Extensive experience with JAMF Pro and Apple Business Manager, including deployment, configuration, and management
• Solid proficiency in MySQL, including database design, optimization, and maintenance
• Proven excellent problem-solving skills and the ability to work effectively in a fast-paced environment
• Proven solid communication and interpersonal skills, with the ability to collaborate effectively with both technical and non-technical stakeholders
• Proven track record of leading projects and delivering high-quality results on time

• Experience managing an environment with more than 15k endpoints
• Experience with Entra joined devices in an enterprise environment
• MacOS Security Technologies / MacOS Hardening
• Familiarity with other database systems and cloud platforms