Sr Business Project Coordinator
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
About the team:
The UKG Global Partners and Ecosystems Operations team seeks a Senior Business Project Manager to manage programs that support the growth of the partner ecosystem. The Senior Business Project Coordinator will lead partner initiatives to drive the success of our partnerships through operational excellence by taking our partners from development through a successful product launch. As part of the Global Partners and Ecosystems Operations Team, the project coordinator will enable our teams ability to grow a cohesive, strategic partnership program, supporting the go-to-market strategy for our partners, who offer significant product gap resolution and co-sell opportunities.
About the Role:
We are looking for someone that can bring not just experience, motivation, and energy to the team, but someone passionate about operations, alliances, customer experience, and ensuring our processes focus on program growth and sustainability. This team operates in a high-energy and fast-paced environment and requires an individual that is self-motivated and can manage numerous and concurrent initiatives. While attention to detail is crucial, the ability to be flexible, think quickly on your feet, and fully understand impact to the big picture is also important.
Primary/Essential Duties and Key Responsibilities:
• Serve as first line operational support for the Technology partner team within Global Partners and Ecosystems.
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• Collaborate with cross-functional teams (product, technology, sales, and marketing) to launch innovative partnership offerings.
• Independently manage all partner project onboarding projects in our Project Management Tool
• Establish direct relationships with partners, including proactively resolving operational roadblocks, while serving as an internal advocate.
• Prepare complex correspondence, briefing notes and reports in relation to specific projects, initiatives and issues ensuring that projects get delivered on the intended timeline are accurate, timely and have appropriate signoffs.
• Partner and collaborate on program metric updates to ALL partner account records in Salesforce
• Coordinate, schedule, and lead new partner kick off calls setting the stage for successful collaboration.
• Work closely with operation administration in the process of scheduling development meetings and create meeting agendas and track follow-up items
• Lead joint activities and customer selection in support of Early Adopter program
• Collaborate on the creation of Partner collateral for all new partner launches alongside of our Alliances Marketing team
• Assist with all launch activities, inclusive of but not limited to, internal communication, creation of content packs, adding additional content to the Salesforce Partner portal page, requesting content be posted to the customer learning center
• Track, analyze and communicate key metrics as they relate to partner progress through the program
• Independently deliver strategic insights to key stakeholders to help them resolve challenges proactively =
• Help shape new business processes that enhance our ability to measure partner health and use knowledge of best practices to improve processes and increase partner health
• Responsibilities also extend to leading activities to support of our Services partners
Required Qualifications:
- 2+ years of professional experience (UKG internship experience considered)
- Experience with Salesforce.com
- Experience in partner operations, alliances, or ecosystem roles
- Ability to work independently and take ownership of tasks
Preferred Qualifications:
- 1+ year of experience with project management tools, such as Monday.com
- Highly organized and detail-oriented
- Strong analytical and decision-making skills
- Proficiency in Microsoft Office applications
- Strong written and verbal communication skills
- Experience in a fast-paced, cross-functional environment
- Familiarity with partner marketing and launch processes
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster
UKG participates in E-Verify. View the E-Verify posters here.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
The base salary range for this position is $62,300 to $89,550; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/about-us/careers/benefits
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
Diversity and Inclusion