Solution Consultant (with French)
Why UKG
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
Duties and Responsibilities
- Coordinate and perform all phases of UKG's implementation methodology
- Responsibility and processing for Post-Go-Live projects/requests/tickets
- Provide subject matter expertise and best practice guidance to the customer
- Provide analytical and design expertise; system configuration; data mapping; testing and client support
- Track, manage, and oversee the resolution of open implementation issues/items
- Proactively communicate with customers to keep them apprised of project status and ensure they are on track with assigned responsibilities
- Provide timely follow-up and resolution of open project- or Post-Go-Live request related items
- Meet project and Post-Go-Live task milestones and due dates
- Achieve positive customer satisfaction outcomes
- Work collaboratively with customers and team members to achieve desired project results
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Basic Qualifications
- 1+ years of Saas software implementation
- Bachelor's degree or equivalent in Computer Sciences or a related field
- Excellent communication, customer service, and consulting skills (English and French)
- Strong time management and organizational skills to deliver on multiple tasks and projects under tight deadlines
- Ability to handle ambiguity and adapt to changing requirements, processes, tools, and resources
- General Business Acumen
Preferred Qualifications
- 3+ years of Saas software implementation in the HR industry
- Experience with HR software tools
- Configuration, testing & data mapping experience
- Demonstrated ability to troubleshoot technical issues
Benefits
- 25 to 28 days of annual leave
- Medical coverage provided by Bulstrad for you and your dependents
- Life, AD&D, Disability & critical illness coverage provided by DZI
- Meal vouchers provided by Edenred - 150 BGN per month
- Employee Assistance Programs available 24/7
- Global Tuition Reimbursement program - up to 7,125 BGN per year
- Fertility support - up to 13,600 BGN
- Adoption assistance - up to 13,600 BGN
- UKG scholarship program
- Business travel insurance
- U choose program - 475 BGN every quarter to be spent on eligible items
Company Overview
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- FSA With Employer Contribution
- HSA
- HSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Virtual Fitness Classes
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Happy Hours
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- 401(K) With Company Matching
- Company Equity
- Performance Bonus
- Profit Sharing
Professional Development
- Tuition Reimbursement
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Internship Program
Diversity and Inclusion