Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.
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The Demand Management Analyst plays a critical role in driving tactical initiatives and steering the Procurement Team toward achieving its strategic goals. Reporting directly to the Manager of Demand Management, this role requires cross-functional collaboration with organizational leaders to ensure the implementation of effective processes and tools that support technology usage tracking and reporting.
A broad understanding of procurement, continuous improvement, technology, and operations is essential. Success in this role requires outstanding organizational skills, the ability to build structured processes, navigating ambiguity, effective time management, and a commitment to continuous improvement. This role offers an exciting opportunity to lead critical initiatives within Procurement in a fast-paced and evolving environment while maintaining a structured and organized approach to all responsibilities.
Key Responsibilities:
Demand Planning and Collaboration:
• Assist in collecting and analyzing usage data in collaboration with business and data teams.
• Support the analysis of historical data and market trends to help predict future software license requirements.
• Work with internal procurement operations and business owners to understand software needs and align with business objectives.
• Facilitate communication with stakeholders to gather input and provide updates on demand management activities.
Utilization and Reporting Analytics:
• Assist in identifying opportunities to optimize software license usage.
• Monitor software utilization and provide recommendations for reallocating licenses to maximize value.
• Assist in the deployment and management of tools used for demand forecasting and software asset management.
• Support continuous improvement of demand management processes and tools to enhance efficiency and accuracy.
• Generate reports on software demand, usage, and optimization efforts for leadership and other stakeholders.
• Utilize data analytics to provide insights and support informed decision-making.
Qualifications:
• Education & Experience:
• Bachelor's degree in a related field (e.g., Business, Management, or Process Improvement) required.
• 3+ years of experience in procurement operations, software asset management, or business analyst roles.
• Proficiency in Microsoft Excel and reporting (e.g., Pivot Tables, Macros, Formulas etc.).
• Skills & Competencies:
• Highly organized and detailed, with the ability to structure workflows and processes
• Exceptional written and verbal communication skills, effective across all organizational levels
• Strong analytical and problem-solving abilities
• Strong project management expertise with a proven track record to deliver results and drive change
• Ability to work with cross-functional teams and influence decision making
• Dynamic and innovative approach with adaptability to changing priorities
• Experience with Microsoft Power Automate is a plus
Where we're going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com