Principal Human Capital Management Specialist

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

• Deep Solution Expertise in a Sales Context: Strengthen and expand customer and prospect relationships through regular interactions, including face-to-face meetings, industry events, trade shows, and conferences related to ProHCM.

• Consultative Selling: Utilize consultative selling skills to understand customer business requirements and recommend UKG software solutions that meet their objectives.

• Customer Context and Use Case Expertise: Maintain a deep understanding of successful customer use cases to add trust and context to sales engagements.

• Industry Expertise: Maintain a deep understanding of the customer's industry to provide tailored solutions and support.

• Collaboration: Partner with GTM teams to create account strategies and identify revenue opportunities.

• Customer Advocacy: Advise, consult, and support customers on best practices in the utilization and expansion of UKG services.

• ProHCM Sales Bookings in Enterprise Segment: Bookings metric related to ProHCM in the supported Enterprise vertical market.

• ProHCM Win Rates in Enterprise Segment: Win rate metric related to ProHCM in the supported Enterprise vertical market.

• 7+ years of experience in Human Capital Management (HCM) in a customer-facing role such as Customer Account Manager, Industry Fellow, Value Engineer, or similar.

• 3+ years of experience directly supporting or advising field sales teams in a strategic advisory capacity.

• Proven track record of engaging with C-suite executives (e.g., CHRO, CFO, COO) in strategic discussions and solution alignment.

• Demonstrated ability to influence enterprise-level deals within various deal sizes

• Strong working knowledge of UKG ProHCM solutions, including core HR, talent, and workforce management modules.

• 2+ years of experience selling into or consulting within the Manufacturing or Retail industry.

• Demonstrated success in consultative selling, including discovery, solution mapping, and value articulation.

• Excellent verbal and written communication skills, with the ability to present to both technical and executive audiences.

• Deep industry knowledge with the ability to tailor messaging and solutions to specific verticals.

• Comfortable working in a matrixed, cross-functional environment and independently managing priorities.