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Description & Qualifications
Description
* Serve as the delivery executive-lead on UKG engagements by providing oversight to the project team and maintaining executive relationships with the project sponsor.
* Directly assist in Pre Sales activities as required
* Clearly understanding the portfolio of project requirements and objectives while ensuring project profitability
* Drive consistency and repeatability of project delivery across the Practice to ensure projects are on-time and on-budget.
* Proactively manage the health of projects thru on-going quality assurance techniques, reporting and activities.
* Maintain a high-level of customer satisfaction- and managing customer escalations as required.
* Accurately forecast project staffing needs across the Practice and work closely with the Resource Manager to staff projects while maximizing overall staff utilization.
* Directly manage Project Management staff and Partners, inspire them to achieve their best, and provide on-going career development/mentoring.
* Identify and implement key improvement initiatives that result in efficiencies and innovations that benefit external and internal stakeholders.
Qualifications
* Ambitious experienced professional services leader with proven customer-facing skills, strong project management skills and enterprise software experience.
* Understanding of professional services operations, including performance benchmarks/levers, resource deployment, staff development, and partner management.
* Business-minded leader with the ability to understand technical situations and have an executive-level presence and credibility with customers.
* Demonstrated experience in selling services as part of an enterprise software company.
* Outstanding people/team management and communication skills.
* Knowledge of Workforce Management
* BS degree in a technical field; MBA desirable.
* Ability to travel as needed
EEO Statement
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here .
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.