Lead Product Manager

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you're passionate about our purpose - people -then we can't wait to support whatever gives you purpose. We're united by purpose, inspired by you.

About the role
We have a great opportunity for an experienced Lead Product Manager to join a new team focused on launching new product experiences within our UKG Pro Suite. Specifically, this Lead Product Manager will form an empowered team with Product Design and Engineering to identify, design, deliver and optimize solutions within our larger human capital management and workforce management applications from the ground up.

This will include ongoing collaboration with partners in all their forms: external customers such as Buyers, Admin users, HR users, employees along with internal customers who implement and deliver the products that this team will develop and launch. The role requires strong collaboration with platform, cloud, services and other product teams to deliver an integrated, cohesive product experience that delivers exceptional return on investment for our customers and delights the millions of global employees who interact with our platforms on a daily basis.

This individual will be responsible to help shape and execute the overall vision of the product to incrementally deliver value to our customers, while learning from, and along with, our customers and partners. You will manage this product and ensure each product release is successful by fostering team collaboration, continuous improvement and representing the voice of the customer. You will own the direction of features and clearly define the product metric goals and the right mechanisms to collect, track, report and react to the data, demonstrating a balance of qualitative and quantitative observations to fuel ongoing learning and customer centricity.

Minimum required qualifications
- 5+ years as a Senior Product Manager or Product Manager on a scaling SaaS application in an Agile development environment
- Strong use of analytics, user research and business cases to drive decisions and improve products
- Demonstrated experience in user interviews, user research, customer centricity in an enterprise SaaS setting
- Comfortable and experienced presenting to various audiences and levels
- Proven record of launching new capabilities on time, with quality and value, along with lessons learned from those experiences
- Analytical skills to understand product vision and break it into smaller but still valuable pieces
- Ability to travel domestically and internationally

- The ability to work onsite 3 days per week is required as of day one, at one of these UKG offices - Lowell MA, Sunrise FL, Atlanta or Alpharetta GA. Local candidates highly preferred.

UKG is unable to offer sponsorship for this position

Preferred
- Experience working with globally distributed teams
- Demonstrated experience in enterprise product launches
- Ability to use data to help inform and prioritize product decisions and priorities
- Functional and technical knowledge of Workforce Management and Human Capital Management software
- Experience working with both technical and business user communities
- Comfort with the ambiguity that comes with building new products from zero to mature adoption

Where we're going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!