Team Leader, Amplify Team

You will mentor Talents towards continuous improvements, helping them grow and achieve operational excellence. You will build together, with each of them, a Personal Development Plan, with landmarks and target dates, making sure they find the development opportunities that suit them best.

To maintain the business continuity throughout the year, you will ensure capacities and capabilities are in step with the work the Team commits to deliver, by interacting with the Operations Coordinators who are in charge of anticipating demands, managing pipelines and delivering backlogs.

While ensuring schedules and time trackings are coherent with the delivery planning, you will contribute in preparing reports, including attendance and escalating issues if necessary.

You will be recruiting new Talents, accompanying them throughout their onboarding, assisting and inspiring them individually, providing real-time feedback, then assessing their performances.

About the Team

Backing Uber's creativity with operational efficiency. This is the Team's mission statement.

In essence, the Team helps Uber to scale and best serve its users by performing work around two main pillars i) Analytics & Automation - data science, data analysis, query & dashboard creation, automation of business process, ii) Process - design, execution & optimization of business processes.

Located in Krakow, the Team is centralizing work for Uber Rides & Uber Eats, covering two mega-regions, i) United States & Canada, ii) Europe, Middle East, and Africa.

This experience gained as Team Leader may also, going forward, open doors to plenty of new opportunities across the world, via the Uber Mobility Program.

We're offering a hybrid model of working (50% based out of our Krakow office, 50% work from home).

What You'll Do

• People Management
• Team Morale and Engagement
• Recruitment, Onboarding & Offboarding
• Guide for Career plan and continuous improvements
• Goals Setting, Personal Development Plan, 1:1 Meeting
• Reward (P4P, Golden Ticket, Xtra, etc.), Performance (Individual & Team trends analysis)
• Healthy levels of Team motivation and happiness, whilst maintaining operational excellence
• Scheduling in phase with delivery planning, ensuring proper Individual Tasks & Time Tracking

What You'll Need

• Empathy, composure, resilience and problem solving
• Keen to operational excellence and continuous improvement
• Knowledge of GForms, GSheets (reporting, trend analysis) and Analytical Skills
• Ability to work proactively & independently or in Group (excellent teammate)
• Ability to create and maintain a collaborative and pleasant working atmosphere
• Excellent verbal communication, positive and concise, adapted to the audience
• Exceptional written communication (crystal clear emails, Google Slides, Learning Path)

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.