Strategy & Operations Manager
Today• Santiago, Chile
About the Role
We're looking for a Strategy & Operations Manager to join the Delivery LATAM team and help shape the future of the consumer experience in the region. This role is ideal for someone with a strong analytical background, who's excited to work cross-functionally to unlock growth and improve operations.
You'll work with global and regional stakeholders across product, engineering, marketing, and operations, supporting markets in LATAM, while translating complex data into high-impact strategies.
This is a high-visibility role with direct influence on our product roadmap and growth efforts across LATAM!
What You'll Do
- Act as a Product Champion across key launches and improvements, serving as a link between regional markets and global product teams
- Partner cross-functionally with Product, Engineering, Legal, and Marketing to scope, test, and launch new features
- Analyze performance trends and uncover growth opportunities through SQL and structured problem solving
- Present actionable insights and recommendations to senior leadership
- Drive operational excellence and consumer satisfaction by improving internal processes and execution
- Support escalations, product feedback loops, and training needs across supported countries
What You'll Need
- Bachelor's degree in a quantitative or analytical field (Engineering, Economics, Statistics, etc.)
- 3+ years of experience in Strategy, Ops, Consulting, or related roles
- Strong problem-solving skills and experience working with cross-functional teams
- Proven ability to manage and influence stakeholders across regions and functions
- Strong written and verbal communication skills, with the ability to present to senior audiences
- Fluent in English
Preferred Qualifications
- SQL proficiency required
- Experience supporting product or feature adoption in multi-market environments
- Background in managing regional or global projects
- Comfort working in ambiguity and scaling initiatives
- Knowledge of experimentation (A/B testing), data interpretation, and stakeholder enablement
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Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Client-provided location(s): Santiago, Chile
Job ID: Uber-147233
Employment Type: FULL_TIME
Posted: 2025-08-28T00:39:58
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program