Strategy & Operations Manager
About the role
Uber is transforming the future of grocery and retail, building the world's largest marketplace for on-demand delivery of local commerce. As part of the Global Operations team for Grocery & Retail (G&R), you will help launch complex products globally, supporting product and operations teams as we implement new solutions to grow our business and provide a world-class delivery experience.
In this role, you will work closely with local operational and commercial teams worldwide, as well as global teams such as Product, Engineering, Finance, and Legal. You will drive and deliver complex product launches to global markets, continuously optimizing processes, programs, and solutions to ensure seamless deployment and maximum impact.
This position requires a strategic and detail-oriented professional who can coordinate cross-functional teams, manage complex projects, and ensure successful rollouts with a focus on financial considerations. The ideal candidate will bring strong project management, communication, and analytical skills to support both pre-launch and post-launch activities in a fast-paced, dynamic environment.
What you'll do
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- Coordinate cross-functional efforts to secure funding and alignment for all dependencies related to CPP product launches, working with Product, Finance, Operations, and other key teams
- Lead hands-on execution of product launches, ensuring adherence to frameworks, timelines, resources, and budgets
- Facilitate pre-launch activities such as testing, legal reviews, and operational approvals
- Develop and execute launch plans addressing both technical and non-technical requirements
- Identify and resolve issues during launches to ensure smooth operations
- Drive global initiatives to enhance processes related to the CPP product, such as merchant experience, promotions, and memberships
- Keep stakeholders informed on project and initiative progress to maintain clarity and alignment
What you'll need
- Bachelor's degree in business, economics, engineering, or a related field
- 3+ years of experience in business operations and/or business analytics
- Strong analytical skills and attention to detail
- Advanced skills in SQL, Excel/Google Sheets, and data analysis
- Strong stakeholder management skills and experience
- Bonus points
- Master's degree in business, economics, engineering, or a related field
- Experience developing and maintaining business reporting and invoicing solutions
- Experience in the grocery and/or retail industry
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program