About the Role
As a Technical Program Manager (TPM) at Uber, you play a critical role in driving high-impact org-wide initiatives and continuously improving processes to increase the effectiveness of our engineering organizations. As a member of the Fintech TPM team, you will own and drive large, sophisticated cross-team technical initiatives for the Fintech organization.
Specifically, you will own the problem space, work closely with engineering leads to conceptualize solutions, organize/align multiple engineering teams for delivery, and drive execution leveraging critical metrics. You will look for ways to standardize, ensure execution is efficient and consistent, and set accountability by tracking progress, resolving dependencies, identifying issues, evaluating risks, and communicating status to leadership and collaborators. You will intrinsically act as a coach to engage and energize the product and engineering teams to achieve aggressive goals.
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What the Candidate Will Need / Bonus Points
---- What the Candidate Will Do ----
You move fluidly from the big picture to the details so that the team can deliver complex and strategic cross-functional projects, often with tight deadlines. You are a bridge and a connector for the company. You are intuitive, focused, driven, organized, insightful, and productive. You break through communication issues and effectively develop relationships with collaborators at all levels of the organization. You build trust across the organization. You are not afraid to be direct, but you strive to act with emotional intelligence and integrity. Following are some of the core responsibilities of TPMs at Uber:
- Manage complex and large-scale cross-team, multi-functional initiatives. Collaborate with engineering managers and engineers to estimate work efforts, define landmarks, and manage resources. Track progress, resolve dependencies, evaluate risks, and communicate status to upper management and program collaborators. Engage and energize project teams to achieve aggressive goals.
- Proactively remove obstacles to drive momentum and progress. Identify communication gaps, handle issue customer concerns, and provide support to teams balancing challenging priorities. Get results proactively.
- Understand technical implementation at the architecture level and propose technical alternatives when necessary. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge.
- Help manage the cross-functional strategic planning and business planning process, leading conversations with key stakeholders to develop concepts for strategic initiatives, and developing those into detailed program / project plans (including roadmaps, resource planning, clear Objectives and measurable outcomes).
- Continuously improve and scale the organization. Implement continuous improvements to the engineering organization and the program management process. Share program/project process frameworks, tools, and best practices that can be adopted throughout the organization. Improve product development and delivery. Mentor project management skills within our engineering leadership team.
---- Basic Qualifications ----
- Bachelor's degree or equivalent experience in Computer Science, Engineering, or equivalent practical experience.
- Demonstrated ability as a TPM or Engineering Manager in a software, SaaS, or systems development environment
- Solid technical capability and an ability to understand technical designs, challenges, and risks. Engineers enjoy working closely with you.
- Excellent written and verbal communication skills and exceptional emotional intelligence.
- Shown strong cross-team and cross-org stakeholder management.
- Analytical and truth-seeking. Ability to understand complex concepts and make reasoned decisions objectively.
- Metrics-driven: Experience resolving effective program critical metrics and using them to measure program success and issues.
- Strong organizational skills to juggle many tasks without losing sight of the highest priority items.
- Excellent in identifying process gaps, measuring progress, and balancing engineering and product efficiency with process overhead.
---- What the Candidate Will Do ----
- Experience with Finance and Accounting systems
- Strong software development and distributed systems experience.
- Computer Science degree, or related field.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.