About the Role
At Uber, we reimagine the way the world moves for the better. Uber Eats is a core part of that mission - connecting people to the food, groceries, and essentials they need, when they need them.
In Portugal, Uber Eats is the #1 food delivery app. Now, we're scaling beyond food into Grocery, Retail, and Everyday Essentials - and we're building the best team to lead that expansion.
We're looking for a Senior Account Manager to own and grow strategic partnerships with top grocery and retail brands across Portugal. You'll be the key business advisor and relationship lead for a portfolio of high-impact enterprise accounts, driving commercial growth, operational excellence, and long-term success on the Uber Eats platform.
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This is a high-ownership, cross-functional role for someone who is both strategic and hands-on, confident in analyzing data, influencing stakeholders, and driving performance in a fast-paced environment.
What You'll Do
- Lead Key Partnerships: Own a portfolio of national grocery and retail partners. You'll be their go-to contact and trusted growth advisor.
- Drive Business Growth: Co-develop strategic plans to scale partner performance - from new store rollouts and dark store models to category expansion and revenue optimization.
- Optimize Operations: Use data to identify inefficiencies, track KPIs, and implement changes that improve conversion, speed, and user experience.
- Collaborate Cross-Functionally: Work closely with internal teams across Marketing, Operations, Product, and Sales to deliver on growth goals.
- Shape the Grocery & Retail Category: Influence Uber's broader retail strategy in Portugal through partner insights and local market expertise.
What You'll Need
- 3+ years of experience in strategic account management, business development, consulting, or enterprise partnerships, preferably with large retail or consumer brands.
- A strong ownership mindset - you're proactive, resourceful, and take initiative to get things done.
- Proven ability to analyze performance metrics, make data-driven decisions, and develop actionable plans.
- Strong relationship and stakeholder management skills - you can influence at all levels, both internally and externally.
- Project management experience - you can lead multiple initiatives at once, with attention to both execution and results.
- Fluent in Portuguese and English.
- Proficient in Excel / Google Sheets; comfortable working with large datasets.
Nice to Have
- SQL or other data analysis tools.
- Experience in the grocery, retail, or e-commerce industry.
- Knowledge of the Portuguese retail landscape.
Why this role
- Impact at scale: Work on one of Uber Eats' most strategic growth areas - and shape what on-demand delivery means for millions of users.
- Grow your career: Be part of a high-performing, high-visibility team with a clear path to leadership.
- Work with industry leaders: Partner with some of the biggest and most innovative brands in Portugal.
- Make your mark: You'll have the autonomy to experiment, improve, and drive tangible results - every single day.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.