About the Role
As a Sales Team Leader for Uber Eats in Lisbon, Portugal, you will play a pivotal role in coaching and mentoring a dynamic team tasked with acquiring merchants across the country. This position offers a unique opportunity to contribute to the rapidly growing food delivery industry in a fast-paced environment. Reporting to the Head of Sales, you will work closely with Territory Leads to develop and implement sales strategies tailored to the Portuguese market!
Your primary objective will be to expand Uber Eats' merchant network by signing up top-quality restaurants and businesses, ensuring a diverse and appealing selection for our customers.
In addition to driving sales performance, you will focus on nurturing talent within your team, providing ongoing support, training, and guidance to help individuals reach their full potential.
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Collaboration with leadership and cross-functional teams will be essential to achieve both short-term targets and long-term business objectives. This role offers the opportunity to make a significant impact on Uber Eats' presence in Portugal, contributing to the company's overall success while fostering a culture of continuous learning and development.
If you thrive in a high-energy, results-driven environment and are passionate about coaching and developing teams, this is the perfect opportunity to advance your career while having a positive impact on the local food delivery landscape.
What You'll Do
- Sales Strategy: Provide support to outbound densification sales representatives in navigating pricing guidelines and making exceptions when necessary. Proactively assist junior Inside Sales (IS) reps in developing their pitch and contribute to the creation of new pitching strategies and guidelines. Assist in allocation decisions and address territory requests. Contribute to Sales PT Roadmaps.
- Sales Processes: Participate in enablement activities such as Sales playbook development and adoption pushes, ensuring successful implementation. Lead the implementation of sales processes, including sales enablement training materials and pitching. Support the Sales SMB Lead with Sprint Allocation. Identify structural issues impacting performance, propose solutions, and execute outbound structural projects.
- Measurement and Performance: Conduct weekly reviews of results with the Outbound Densification IS team. Take ownership and accountability for the Outbound Densification IS reps' Customer Wins (CW) and Request for Time (RFT) targets within their assigned Geos. Monitor Outbound opportunity funnels daily. Lead the Outbound Quarterly Business Review (QBR) results and presentation.
- Negotiations / Sales Activities: Act as a seller, coordinating tasks alongside daily selling activities. Coach and mentor the Outbound Densification IS team. Develop content for the sales team to use in negotiations and sales strategy, such as exclusion calculators and deal desk calculators. Participate in field trips and face-to-face meetings.
- Hiring, Onboarding & Training: Organize onboarding for new hires and follow up with training refreshes as necessary. Conduct interviews for junior sales positions during the screening step before manager selection. Provide day-to-day support on operational issues for the Outbound Densification IS team.
- Support: Serve as the main point of contact for operational issues related to Sales Cycle management, from outreach to pitching to onboarding/PSD2 and KYC compliance.
- Updates: Manage Sales office hours. Keep the Head of Sales informed on sub-team performance. Maintain rosters.
Basic Qualifications
- Bachelor's degree or equivalent practical experience
- Previous experience in sales leadership or management role
- Proven track record of meeting and exceeding sales targets
- Strong coaching and mentoring skills, with the ability to develop and motivate a team
- Excellent communication and interpersonal skills
- Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities
- Experience in recruiting, training, and onboarding new team members
- Proficiency in Salesforce or similar CRM software
What You'll Need
- Experience in the food delivery or related industry
- Familiarity with inside sales strategies and best practices
- Demonstrated ability to analyze sales data and derive actionable insights
- Experience in structuring and optimizing sales teams for efficiency and effectiveness
- Strong business acumen and understanding of sales strategy and execution
- Customer-centric mindset with a focus on delivering exceptional customer experiences
- Knowledge of market trends and industry dynamics in the food delivery sector
- Ability to collaborate effectively with cross-functional teams and senior leadership to drive
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.