Sales Operations Lead, APAC Sales
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About the Team:
The APAC Delivery team at Uber plays a key role in driving the company's growth across diverse and dynamic markets, including Japan, Taiwan, Australia, New Zealand, and Sri Lanka. We focus on building high-impact strategies and scalable operations that connect eaters with merchants in seamless, efficient ways. As one of the most competitive and complex regions globally, APAC requires a thoughtful, data-driven, and locally nuanced approach to execution. We're passionate about providing great customer experiences, empowering merchant success, and supporting delivery partners - all while solving tough operational challenges unique to each market.
About the Role:
We are seeking an experienced and highly motivated individual to join our APAC Delivery Commercial Operations team as a Sales Operations Lead for new business sales. This role partners closely with the Head of Acquisition for APAC, supporting the performance of a large, distributed team of Account Executives and Sales Managers responsible for onboarding new merchants across the region.
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You'll play a critical role in solving high-impact challenges, accelerating sales performance, and shaping the operating model across key markets such as Japan, Taiwan, Australia, New Zealand, and Sri Lanka. We're looking for a commercial operator with deep sales operations expertise, sharp analytical thinking, and a passion for operational excellence.
Your impact in role:
- Lead the design and execution of a regional go-to-market plan for new merchant acquisition, including project milestones, workflows, and ownership.
- Create consistent reporting and visibility across the sales funnel to identify bottlenecks and drive improvements in performance.
- Optimise sales team structure, territory design, and engagement rules to ensure efficiency and clarity across acquisition channels.
- Design scalable incentive schemes and onboarding experiences that improve productivity and alignment across the sales organisation.
- Collaborate cross-functionally with Sales, Strategy, Operations, HR, and Legal teams to ensure compliant and coordinated delivery of acquisition initiatives.
The experience you'll bring:
- Proven success in leading high-impact commercial or sales operations initiatives in a fast-paced environment.
- Strong data analysis and reporting capabilities, with the ability to turn insights into strategic action.
- A track record of driving improvements across sales processes, organisational design, or incentive programmes.
- Excellent stakeholder management and communication skills, with experience working across regional and functional teams.
- Comfort operating independently in ambiguous situations, with a proactive, solutions-oriented mindset.
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program