Uber Eats is on a mission to become the leading food delivery platform in Germany which is a massive market where millions of customers and partners are underserved with only one major player, and it represents a multi-billion dollar greenfield opportunity for us to capture. We will get there through a relentless focus on building the best restaurant selection, superior user experience and efficient eater acquisition!
About the Role
The Sales Operations Associate contributes to the growth and continued success of our commercial operations in Germany, by analyzing performance across a wide variety of territories and driving actionable insights for the leadership team. Based in Berlin, you will partner closely with local stakeholders to understand market needs and solve for these through scaling projects/processes from other markets, or implementing solutions locally.
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We are looking for a sales/revenue operations professional that has previous experience in sales campaign execution & analysis, reporting and analytics and sales tooling. The ideal candidate is data-driven, practical, and comfortable dealing with a broad range of projects / issues and aligning core business priorities. Teamwork is essential - you will be working closely with multiple local, regional and global teams!
What You'll Do
- Own CRM (Salesforce) data compliance and completeness across sales teams in Germany
- Own campaign planning and execution for specific teams and segments
- Own and execute core sales processes such as territory definition, lead allocation, reporting and forecasting
- Carry out ad-hoc sales operations tasks such as bulk data uploads and CRM admin
- Partner with in-market sales teams, provide powerful insights, build collateral for business reviews and represent the market in global forums
- Optimise sales tooling, raise issues and deliver sales process and tool training to our sales teams.
- Act as the voice of market to inform SOPs processes & market priorities
What You'll Need
- At least 4 years of proven experience ideally in sales or sales operations in a multifaceted, fast-growing B2B sales environment, and solid working knowledge of Salesforce
- Analytics: We use data to advise our decisions; you'll quickly identify what data is required to tackle a problem and how to analyse it to get to the answer. You'll have experience dealing with sophisticated data sets, deriving insights and checking against what you see in the real-world. You will have proficiency with data analysis and drawing out key insights using SQL, MS Excel / Gsheets.
- Reporting: practical experience with visualisations, report and dashboard building, Tools: MS Excel / GSheets, Tableau, Salesforce dashboards and Dashbuilder.
- Sales process execution: ability to execute ad-hoc requests such as bulk data uploads and other activities to support sales teams and key projects.
- Language: German and English mandatory
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.