About the Role
The fundamental goal of Product Operations is to ensure we create the right products to move our business forward. As the business leader embedded with a Product team, the Product Operations team works to surface, prioritize, rollout and lead the global operations for products within our various business lines.
We have moved into several new adjacencies by partnering with or acquiring 3rd party companies, where Uber is looking to grow more use cases, delivering a more optimal experience, and make transportation more seamless for customers who use our products every day. These investment areas will be crucial to Uber's overall company vision of achieving and sustaining profitability, while also driving key growth in untapped and new transportation spaces. The scope of this role will support an emerging, but key verticals within this space across Rental Car programs.
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What the Candidate Will Do:
- Define the operating structure and processes to implement and scale product strategy
- Put together and execute on go-to-market strategy and expansion plans across these verticals with principled approach on scalability, and financial guardrails to ensure effective product market fit and sustainable growth.
- Facilitate regular communications with Tech and Business Leadership on product vision and progress
- Advise Product teams throughout the product lifecycle on the business implications and global feasibility of the product portfolio
- Develop an end-to-end product business plan and project-manage Ops teams on implementation
- Ensure functional partners (Legal, Tax, Policy, Support, etc) are aligned on key objectives for the product and collaborate with partner teams to prepare the Uber business for product launches
- Track core business metrics and identify key problem areas and/or geographies impacted by the product post-launch
- Surface and advocate for key insights from the business to advise product improvement
Basic Qualifications:
- Minimum 6 years of experience in operations, business consulting, finance, or similar analytical role
- Experience working within tech across global projects, or in an international setting is a plus but not required.
Preferred Qualifications:
- High business acumen and ability to lead decision making across multiple stakeholder groups
- Ability to use data to inform and support critical decisions
- Strategic alignment, able to bring key partners across functions together
- Ability to foster collaboration and facilitate teamwork
- Excellent communication skills
- Deep understanding of the user experience
- Leadership experience, preferably across complex projects with global scale
- A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
For New York, NY-based roles: The base salary range for this role is USD$140,000 per year - USD$156,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$140,000 per year - USD$156,000 per year.
For Seattle, WA-based roles: The base salary range for this role is USD$126,000 per year - USD$140,500 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.