Product Operations Manager - Offers

About the Role

The fundamental goal of Product Operations is to ensure we build the right products to move our business forward globally, that we have the right go-to-market strategy, and that we ensure that our business and product teams have clear shared goals. Product Operations works closely with cross-functional partners across tech and ops to ensure that surface needs, prioritize, test, rollout, and iterate on products.

This role will work on our Restaurant Offers team, helping to launch and scale marketing tech products to merchants in a high-paced, rapidly growing business within Uber.

What the Candidate Will Do:

• Define the operating structure and processes to implement on product strategy
• Lead a community of strategic leaders to encourage a significant impact to the business
• Maintain regular communications with key team members across the org
• Ensure functional partners are aligned on key objectives for the program/product
• Advise product teams on the global feasibility of products throughout the product lifecycle
• Develop an end-to-end product rollout plan, and project-manage implementation
• Collaborate with key team members (legal, tax, policy, support, etc) to prepare products for launch
• Track core business metrics related to the product
• Identify key problem areas and/or geographies impacted by product post-launch
• Surface and advocate for key insights from the business to advise product improvement

• 5 years experience in operations, business consulting, finance or similar analytical role
• Excellent communication, the ability to engage internal stakeholders and external customers
• Deep understanding of the user experience
• Ability to leverage data to inform and support critical decisions
• Strategic alignment, able to bring key stakeholders across functions together
• A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
• Ability to foster collaboration and facilitate teamwork
• Effective prioritization

• Prior experience working on global projects, or in an international setting
• Prior experience working with B2B software or marketing tech
• User or market research experience is a plus
• Economics or quantitative experience is a plus
• Strategic alignment, able to bring key partners across functions together
• Proven project management across large complex projects
• SQL proficiency