Partner Manager, Retail

About the Role

Grocery and Retail

With GR we are building Uber's next 10^10 business. While continuing to lead in food delivery, we're expanding beyond restaurants to offer consumers almost anything at their fingertips-whether it's groceries, essential goods, or retail items. The business is still at a very early stage, with an ambitious growth target. With a focus on rapid growth, cutting-edge technology, and a seamless user experience, we're pushing the boundaries of convenience in the on-demand ecosystem.

About the Role

The GR PartnerManager will drive business growth and innovation by handling a critical portfolio of retailers. The ideal candidate will be able to build processes and scale efforts to achieve an expansion of the merchant's business at Uber. A successful Partner Manager deeply understands our partners, builds positive relationships with decision makers, influences throughout the organization, and optimally identifies and exploits opportunities to improve core business metrics.

What the Candidate Will Need / Bonus Points

---- What the Candidate Will Do ----

1. As a Partner Manager, you will be responsible for developing the topline (orders, clients, revenue) and operations of your portfolio of merchants
2. You will build long-term relationships with the retailers, ultimately improving their financials, marketing efforts, engagement and satisfaction
3. You'll be a key influence in their delivery business and will provide strategic recommendations based on your knowledge of the industry, data analysis and expertise
4. You will support your portfolio of clients with day to day asks as well as long term plans
5. You will act as an ambassador of Uber Eats mission, brand, and product

---- Basic Qualifications ----

1. At least, 4 years experience in an account management role incl experience in relationship management
2. Willingness to get into the weeds (no matter how deep) and push through despite difficulties
3. Customer obsession, proactivity and willingness to build positive and lasting relationships with our partners, bringing them added value and helping them reach their potential on Uber
4. Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and influence stakeholders
5. Analytical skills: Ability to analyze data (experience with excel is needed) and derive conclusions from it to provide recommendation to partners
6. Ability to develop strategies and execute initiatives.
7. Good attention to detail to become a trusted business partner for the merchants using the Uber Eats app
8. Experience running processes at scale and project managing
9. English working proficiency and Spanish native proficiency
10. Position is based on our Uber Spain HQ in Madrid
11. Please note: to be considered for this role, you need to hold a valid work permit for Spain

---- Preferred Qualifications ----

1. Interest about on demand delivery and retail

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Madrid, Spain

Job ID: Uber-148663

Employment Type: FULL_TIME

Posted: 2025-09-23T00:28:55