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Operations Manager, Market Growth, Romania

AT Uber
Uber

Operations Manager, Market Growth, Romania

Bucharest, Romania

About the Role

The Market Growth, Operations & Logistics Manager role is a unique opportunity to have a direct impact on cities in Romania by working on cross-functional projects to understand how to grow our driver and rider base, improve our customer experience and ensure that we allocate resourcing appropriately to ensure we move the needle on key KPIs.

What the Candidate Will Do

  1. Develop overall supply channels; define an attractive value proposition; optimize acquisition and conversion, both operationally and in terms of spend efficiency. Constantly look out for new opportunities and move fast to execute on them
  2. Support the team on local compliance projects transition, including but not limited to PWD transposition
  3. Explore and run a number of projects aimed at removing barriers to join the category for both riders and drivers
  4. Explore opportunities to grow the rider base by offering insights to central teams and executing on locally focused initiatives
  5. Develop and run Brand focused initiatives in collaboration with the CEE team stakeholders and central operations
  6. Configure products and processes to the Romanian market context in coordination with Central Operations
  7. Ensure spend efficiency for deployed initiatives aimed at growing the category
  8. Maintain performance dashboards, tracking your KPIs, model out opportunities and present findings to support decision-making by leadership
  9. Partner with other operations teams, as well as marketing, product, support operations, communications and legal, to ensure that insights inform broader initiatives in our Central & Eastern Europe region

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What the Candidate Will Need
  1. Minimum of 3 years of professional experience preferably in operations, consulting/banking, startup and advanced project management.
  2. Data-driven approach to making decisions and sound business judgment through strong analytical thinking.
  3. Ability to build relationships, work cross-functionally and manage multiple stakeholders.
  4. Strong communication, presentation and negotiation skills.
  5. Desire and perseverance to solve problems.
  6. Fluency in English and Romanian.
  7. High adaptability to change and ability to execute quickly. Able to pivot quickly from long-term thinking to immediate action.
  8. Solid executional ability - You are able to plan and deliver new initiatives and have a track record of delivering projects on spec and on time

---- Preferred Qualifications ----
  1. Strong analytical skills, preferably SQL skills as well
  2. Project Management capabilities in order to ensure the ability to run projects with multiple stakeholders and across teams
  3. Adaptability to change

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Bucharest, Romania
Job ID: Uber-142948
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program