Operations Manager, Growth, Spain
About the Role
Join Uber's Operations team and make a real-world impact! We're the bridge between Uber's innovative technology and local market needs, driving city-specific business outcomes and shaping Uber's overall strategy.
We're searching for a dynamic and highly motivated Growth Operations Manager to join our Madrid team. You will play a key role in identifying, launching and scaling new products and global initiatives with high potential.
This role demands a blend of project management, analytical prowess, problem-solving skills, and the ability to collaborate effectively with diverse stakeholders. You'll be involved in both strategic planning and hands-on execution, guiding projects from concept to launch.
What the Candidate Will DO:
- Go to market strategy- own jointly with Spain's Country Manager the product expansion strategy to address new use cases. Will work with the relevant Ops and Functional teams to identify products with high potential to diversify the product offering
- Product/feature launches - Collaborate closely with our EMEA and HQ Product teams to test and roll out new features or products ensuring they are fit for local market needs
- Data analytics & problem solving - Define which data is needed to understand a problem, query it, and use analytics to identify issues/opportunities related to the problem at hand, understand the root causes, propose and implement solutions and monitor performance results
- Cross-functional collaboration and stakeholder management - Engage with other operations teams and functional teams (e.g. Marketing, Comms, Policy, Uber for Business, CRM, Legal, etc.) that will contribute to the successful delivery of your work
- Project management and execution - Plan and project manage multiple projects and have the ability to execute in a constantly changing, complex environment
What the Candidate Will Need:
- Min 3 years of experience in Operations, Product, Consulting, Banking or any other industry where you have been exposed to executing critical projects
- Proficient in Excel or Google Sheets
- Demonstrated experience interpreting and presenting data to various audiences; ability to translate quantitative findings into action plans
- Ability to take initiative in a constantly-changing work environment and execute quickly
- Consistent track record of being a respected operational problem solver
- Strong project management skills - the ability to prioritize and successfully drive a project from plan to implementation and results
- Experience managing different stakeholders(Policy, Business Development, Legal, Product, Marketing, etc.)
---- Preferred Qualifications ----
- SQL knowledge and experience and if not, must possess an aptitude to learn quickly as this will be a key aspect of your day-to-day.
- Ability to automate and scale processes, including extracting data, building dashboards, data visualization and leverage AI tools to optimize and streamline processes.
- Strategic thinker, able to work through complex, high level challenges and recommend short and long term solutions
- Resourceful, go getter - Uber is committed to constant improvement. You're excited to create value for the business and design processes, analyses and operations that can scale
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
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*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program