#Greatmindsdontthinkalike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides an equal opportunity to encourage all employees to share their thoughts.
About the team
Since launching in Japan in 2016, UberEats has become an important contributor in the local food culture within Japan and helping local businesses connect with their customers. 2023 brings a new chapter of the Delivery story. Our vision is to "deliver anything, to anyone, at any time" and to become a meaningful part of people's daily life. We want to ensure that we are growing all sides of our marketplace, so that we can provide the best customer experience possible.
Want more jobs like this?
Get Account Management jobs in Tokyo, Japan delivered to your inbox every week.
About the role
Uber Eats is seeking a business leader and a Senior Partner Success Manager to drive business growth and innovation by acting as a trusted advisor for our Mid-Market restaurant customers in Japan. You will be handling 15 - 20 account and closely working with our restaurant partners (RPs) to design a winning strategy and define the go-to-market plan while actively maximizing the growth of our restaurant clients' online food business with Uber Eats.
A successful candidate should understand the needs of our restaurants and be able to build strong relationships with key decision makers. Finally, this individual should have the capability to identify and exploit new market opportunities and push our business forward.
This role calls for a well-rounded combination of critical thinking, strategy building, sales and commercial skills, operational excellence and leadership. We operate in a fast-paced environment, so we want a highly adaptable candidate who is able to adjust between long-term strategic initiatives one moment and rapid, tactical actions the next.
Your impact in role:
- Opportunity to work with business leaders from the top multinational restaurant enterprises in the world. By helping these restaurant clients with their digital-transformation journey, you will have a direct impact to the growth of UberEats buisness as a whole.
- Sales/Account Management: Building the best partnerships with the right merchants, while driving growth and financial sustainability with our merchant partners and with a commercial team.
- Operations Management - Identify process inefficiencies, build solutions, and drive operational efficiency. Collaborate with cross-functional teams for resource allocations and launch readiness.
Experience you'll bring:
- Sales and commercial acuity - ability to build creative commercial strategy, and analyze complex situations using a vast range of data, drawing simple conclusions and turn them into actionable plans.
- Outstanding track record of achieving business targets within sales, account management or customer success roles.
- Eye for business. Understanding of how businesses and organizations work and how to navigate a partner's business (identifying their struggles and driving for long-term growth)
- Account management experiences with Mid-Market or Enterprise clients
- Ideally (not mandatory) background in food and beverage industry.
- Full proficiency in English and Japanese
What's in it for you?
Uber's culture and values are at the core of everything we do, so that our employees can better understand who we are and what it's like to work at Uber today. We pride ourselves on the amazing team we've built. The driver behind all of our growth, our bold and disruptive brand, and the game changing technology we bring to life is the people that make Uber an inclusive, diverse & fully international workplace! #OneUber
Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and wellbeing. These benefits have been designed with # DoTheRightThing in mind, supporting the whole you and the way that you work best.
Unsure if this is the right role for you?
We are always searching for top talents in the industry, therefore, please do not hesitate to explore other job opportunities HERE. We look forward to receiving your applications!