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Manager, Deal Desk - Grocery & Retail

AT Uber
Uber

Manager, Deal Desk - Grocery & Retail

Seattle, WA

About the Role

As the Deal Desk Manager for Expansion, you will manage all post-sale deal activity including renewals, upsells, and contract amendments. This role is critical in ensuring profitable growth of our existing customer base through structured, compliant, and margin-conscious deal execution.

You'll support the Customer Success and Account Management teams by overseeing pricing consistency, deal quality, and approval processes - helping drive long-term value across our expanding customer relationships.

What You'll Do:

  • Review and manage deal structures for all expansion-related activity: renewals, upsells, in-term amendments.
  • Ensure adherence to pricing and discounting policies while maintaining speed of execution.
  • Partner with Customer Success, Sales, Legal, and Finance to execute deals efficiently and accurately.
  • Own deal documentation quality, pricing inputs, and data integrity in Salesforce.
  • Help build scalable workflows, approval processes, and reporting to support a growing portfolio of accounts.
  • Provide insights on deal trends, margin performance, and expansion efficiency.

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Basic Qualifications

  • 5 years in Deal Desk, Sales Operations, Revenue Operations, or Pricing in a B2B environment.
  • Bachelor's degree
  • Understanding of commercial contracting, pricing principles, and deal governance.
  • Proficiency in Salesforce and Excel/Google Sheets.

Preferred Qualifications

  • Experience supporting post-sale teams (Account Management, CS) in executing upsells and renewals.
  • Detail-oriented, process-driven, and able to work independently in a fast-moving environment.
  • Experience in high-growth environments, preferably in retail, marketplaces, or logistics.
  • Familiarity with renewal workflows and expansion forecasting.
  • Strong collaboration skills and ability to manage stakeholders across functions.
  • Analytical mindset with a focus on efficiency, compliance, and margin optimization.

For Chicago, IL-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year.

For Dallas, TX-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year.

For New York, NY-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.

For San Francisco, CA-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.

For Seattle, WA-based roles: The base salary range for this role is USD$140,000 per year - USD$155,000 per year.

For Washington, DC-based roles: The base salary range for this role is USD$155,000 per year - USD$172,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s): Seattle, WA, USA; San Francisco, CA, USA; New York, NY, USA; Washington, DC, USA; Dallas, TX, USA; Chicago, IL, USA
Job ID: Uber-143946
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program