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Manager, Account Management

Houston, TX

About the Role

The Manager, Account Management role is critical to growing Uber Eats in Texas! This position manages and drives the success of a team of individual contributors whose core responsibilities focus on the retention and growth of our Restaurant Partner base.

This is a multi-faceted role in that it requires you to be a strong people leader with a shown ability to lead your team's efforts and drive key business metrics. It will also take a people-first approach to develop and mentor both individual contributors and manager-level team members across the Account Management organization. Bonus points for knowing the local restaurant industry!

What You'll Do

- Work closely with the Territory Lead in charge of shaping and leading the cities to success, delivering an outstanding service to our users while building a financially sustainable business (you will have your own geographical area to develop)

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- Strategy: Lead your market by defining business priorities, set results-oriented timelines to reach those goals and take financial decisions

- Account Management: Your primary focus will be on helping our existing and newly onboarded brands grow and increase their sales on the platform.

- Local restaurant partners relations: Manage partner development, supervise operational metrics, and ensure high-quality experiences on the Uber Eats system to provide the most reliable food delivery service in town.

Basic Qualifications

- 2+ years proven experience in Account Management or Sales organizations

- Excellent at building and auditing Account Management processes along with analyzing and articulating problems and opportunities therein

- Extensive track record of Seller/Account Management coaching, developing people, and building successful teams

Preferred Qualifications

- 4+ years of leadership experience

- Experience in operations management, management consulting, strategy work in a large business or growing a start-up.

- Strong analytical capabilities

- An entrepreneurial mentality, passion for building things, working towards a shared goal, and ownership of outcomes

- High EQ and natural interpersonal skills. A connector and expert communicator

- Ability to take initiative and easily adapt to constantly-changing work environment

- Hands-on and eagerness to implement operational schemes in your own city portfolio

- Data-driven decision making mentality and sound business judgment through analytical thinking

For Dallas, TX-based roles: The base salary range for this role is USD$99,000 per year - USD$110,000 per year.

For Houston, TX-based roles: The base salary range for this role is USD$99,000 per year - USD$110,000 per year.

For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Client-provided location(s): Houston, TX, USA; Dallas, TX, USA
Job ID: Uber-131100
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program