Lead, EMEA Supply, Uber Scaled Solutions

About the Role

At Uber, we reimagine the way the world moves for the better. There are a lot of operations and technologies that enable this mission, and Uber's Global Scaled Solutions (GSS) org leads several of those capabilities, such as data collection, data annotation for AI/ML innovation, localization/internationalization, testing, map editing, digitization programs, and more. We have built industry-leading tech and ops muscle for the same and are now externalizing these offerings with Uber AI solutions.

The tech+ops solution coupled with Uber's strength of building a platform for flexible work will enable enterprises world-wide to accelerate their data, AI, and product journeys. While we do this, we look forward to creating flexible earnings opportunities through online tasks for millions of people across the world. Together, our tech, operations expertise and platform for knowledge work are uniquely positioned to be the best-in-class human-in-the-loop solution for the industry.

We are looking for a Lead for EMEA Supply operations, to build the freelance supply and build and manage processes across several geographies to help expand the network and footprint on the ground. This role will need to build sourcing channels, work with x-fn stakeholders to unlock different supply/sourcing channels optimizing onboarding & freelance experts lifecycle, partnering with core delivery and mobility teams and product teams to build, operationalize, and improve efficiency of the marketplace.

This role will work closely with both local and regional teams across regions and support the strategy and execution of how Uber AI Solutions attracts, acquires, and develops skilled gig workers at scale through technology, automation, and process optimization.

What the Candidate Will Do:

• Build GTM strategy for USS key supply markets and build online and offline supply acquisition channels
• Adopting innovative strategies for quality sourcing at scale, across multiple countries, understanding local nuances
• Utilize various sourcing tools and platforms to attract and monitor qualified candidate pools
• Shape and manage the programs: track progress, resolve dependencies, evaluate risks and communicate status to management and project partners
• Build & improve processes, operational efficiencies, and identify automation opportunities
• Create and own incentive strategy to drive new freelancer acquisition on the platform via a portfolio of supply channels
• Lead a team of operations managers to activate and optimize onboarding and own the complete lifecycle & drive retention of the freelance gig knowledge workers

What the Candidate Will Need / Basic Qualifications:

• 7+ years experience in sourcing, onboarding, building gig marketplace and running business operations.
• Proven ability to lead and execute initiatives, with experience in coordinating cross-functional teams, setting timelines, and ensuring smooth implementations in dynamic environments.
• Strong strategic and analytical bend of mind, skills in analyzing market trends, freelancer performance, and supply chain metrics to optimize supply operations, using tools like Excel, SQL, or similar for data-driven insights
• Ability to work efficiently and influence others without exerting direct authority
• Ability to take initiative in a constantly-changing work environment

Bonus Points / Preferred Qualifications:

• Prior experience is sourcing and building supply base specializing in language translation, localization, and AI model training
• Understanding of AI models and prompt testing

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Amsterdam, Netherlands

Job ID: Uber-146383

Employment Type: FULL_TIME

Posted: 2025-08-13T02:40:54