Lead Business Operations, APAC

About the Role

We're looking for an Analytical and collaborative problem solver with strong program management muscle in the BizOps team in APAC.

As a Lead - BizOps in the APAC Central Operations team, you will integrate the strategy, roadmap, and delivery of high-impact initiatives that unlock growth and improve Uber's cost efficiency. These will include partnering with teams that focus on payments, financial products, risk & ancillary revenue programs in APAC. You'll lead cross-functional programs that directly influence Uber's bottom line and help shape the future of Payments & Risk programs while orchestrating the launch of new financial products & programs in APAC.

The ideal candidate combines strong business acumen with sharp analytical skills, along with proven experience in stakeholder management and a track record of delivering measurable results. You may have previously worked on payment & financial product topics as well as integrated cost optimization efforts as a consultant, investor, or operator. Just as importantly, you're comfortable working across diverse teams and can influence without authority to move complex initiatives forward.

What the Candidate Will Do

1. Partner with core-services teams: Build strong networks, relationships & influence with core services teams like payments, financial products, risk ops & insurance monetization.
2. Integrate the APAC strategy: Integrate an APAC-wide view of priority opportunities for core services via a strong market landscape as well as internal strategy inputs.
3. Own key outcomes & Performance: Programmatically track execution & performance across 6+ countries on core services topics.
4. Troubleshoot exceptions & escalations: Proactively orchestrate key teams during periods of risk-related leakages and payment escalations.
5. Expand the BizOps engagement: Identify new programs and opportunities for the BizOps team to create impact in APAC.

1. 8+ years of experience in strategy, operations, consulting, finance, or general management roles. Master's degree preferred, ideally in a quantitative field (e.g., finance, economics, statistics, or engineering).
2. Experience in program management or S&P roles in new-age internet or consulting companies. Strong analytical and problem-solving skills; confident using data to make decisions and build business cases.
3. Experience working with Sr leadership on key programs with distributed ownership.
4. Proven ability to manage complex programs and multiple projects in parallel while engaging and challenging key stakeholders.
5. Familiarity with topics around payment processors and methods, financial products, and risk controls. Comfortable querying data using SQL and building models or dashboards in Python or Tableau.