Investigations and Data Escalations Lead (APAC)
1 week ago• Taipei, Taiwan
About the Role
The Global Public Safety Response Team (PSRT) consists of highly motivated professionals who are responsible for providing data to law enforcement and public safety agencies. PSRT deliveries seamless, globally aligned operations and decision making to 'drive community safety, safeguard our data and deliver actionable insights'.
The Data Escalations and Investigations Lead (I&DE) is responsible for providing enhanced technical support to Specialists responding to complex data requests. They will play a role in overseeing training and driving growth and development of data investigations within the APAC and Central Operations (CO) team.
What You'll Do
- Respond to data escalations from Specialists, answering complex data questions and providing technical support to the APAC and Central Operations PSRT members
- Identify and assess new data sources and investigative techniques that can be shared with the team
- Assist with the development and delivering of training to APAC Public Safety members, both the Response and Liaison team.
- Make timely decisions on data to be released to Law Enforcement
What You'll Need
- 4+ years of professional experience in Trust and Safety, investigations and/or intelligence analysis roles
- Strong data analysis skills with at least an immediate ability in SQL
- Strong fluency in English
- Critical skills: organizational excellence, proactivity, meticulous attention to detail, and strong stakeholder management.
Preferred Qualifications:
- Technical investigations experience with an ability to extract data and use technology to support an investigation
- Ability to make decisions based on limited information
- Work independently with minimal direct supervision
- Advanced degree in criminology, cybercrime, and/or data analytics, is preferred
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Client-provided location(s): Taipei, Taiwan
Job ID: Uber-146504
Employment Type: FULL_TIME
Posted: 2025-08-01T04:37:14
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program