About the Role
This role will take strategic ownership for regulatory compliance and optimization in the US&C and build out this new function for Delivery. This person will partner closely with Legal, Policy, Product, Operations, CommOps and other cross-functional teams to respond to new regulations, optimize compliance for existing regulations, and maintain best practices and develop proactive regulatory strategy. We need an experienced leader who understands the nuances of regulatory and compliance processes, can effectively design and manage complex processes, and partner cross-functionally to advocate for changes.
What You'll Do
- Define and build this new function to support the US&C Delivery business, including setting the vision, building the team, collaborating with territory GMs to meet our regulatory requirements while enabling strong business outcomes, and establishing regional subject matter expertise on regulations across all sides of the marketplace
- Serve as the central operations owner in the US&C region for Delivery regulations across all sides the marketplace; near-term (~6-12 months) this role will primarily be focused on earner-related regulations and expand across all sides of the marketplace over time
- Partnering across Operations (territory and other other central teams) and Tech teams to influence, and in some cases manage, deactivation processes for US&C earners to align with local regulatory and compliance requirements. This team will serve as the subject matter expert on regulatory and compliance requirements for deactivations.
- Driving product alignment on key priorities across US&C to ensure we can minimize regulatory risk while still optimizing for our business outcomes, which will include collecting product feedback and advocating in product planning processes
- Working with the central compliance team and legal team to document new and existing processes and ensure compliance. This will also include initial partnership with Territories to jointly document existing processes already in place.
- Working with Comm Ops to stand up processes to gather compliance insights and fix any issues across our existing support policies and processes
- Serve as a regulatory subject matter expert to drive and support local Operations teams to develop, launch, and optimize regulatory processes. This team will be directly responsible for all new regulatory processes.
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Basic Qualifications
- 8+ years of experience in operations, strategy, consulting, or related roles in a technology company
- 2+ years leading, coaching, and developing teams
- Prior experience with regulatory compliance or related efforts
- Bachelor's Degree
Preferred Qualifications
- 10+ years of experience in operations, strategy, consulting, or related roles in a technology company
- Strong team-building skills, with experience in building new functions from the ground up
- Proven ability to influence stakeholders and drive alignment across cross-functional teams.
- Strong analytical skills with experience in leveraging data for decision-making
- Demonstrated track record of executing complex programs in dynamic, fast-paced environments
- Exceptional communication skills with the ability to adapt messaging to diverse audiences internally and externally
For New York, NY-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.