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Uber

Head of Enterprise Account Management

Tokyo, Japan

#Greatmindsdontthinkalike Thank you for your interest in a job opportunity at Uber Japan! We take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides an equal opportunity to encourages all employees to share their thoughts.

About Role:

Our team is seeking an experienced Senior Sales Leader to lead one of our Enterprise teams for Uber Eats in Japan. This role is a key leadership position in the Japan Eats business and is responsible for the growth and success of a portfolio of our key Restaurant Partners. We are looking for a leader who understands the concept of Business Partnership and

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Key Responsibilities:

  • Bring a positive growth mindset to work with your team and their partners to achieve growth and key partner KPis.
  • Position UberEats as a "must have" key partner in the Restaurant industry in Japan, by truly understanding and solving your Restaurant.
  • Partners (RP) goals and deliverables through a strong business partner mindset.
  • Provide coaching, direction and leadership for a team of sales account managers to help them deliver on RP objectives.
  • Work with XFN stakeholders to develop strategies to grow, engage and deliver on our Restaurant Partners core objectives.
  • Plan and prioritise your teams focus areas and customer segmentation to ensure high efficiency and attainment of customers objectives while taking a strategic, solution based approach.
  • Leverage the appropriate suite of Account Management tools are utilised as part of your team strategy, including QBR's, JBP's and Account Plans.
  • Facilitate quarterly planning sessions with your teams to ensure Financial and OKR plans are robust and goals are achieved.
  • Perform regular review sessions with your team to ensure performance is on track to goals and give coaching and advice to your team to close any performance gaps to target.
  • Develop a high-performing team culture through strong trust and safety principles achieved through 1 on 1 process, Impact check ins, PDP documents and formal/informal coaching

Basic Requirements:

  • At least 5 years of sales management and/or general management experience.
  • At least 8 years of sales experience in a high-growth company

    Experience designing and executing Joint Business Plans with customers.
  • Plus if you have an extended network and prior experience in Japan's restaurant industry.
  • Deep understanding of SaaS products.
  • Demonstrated ability to train and guide sales teams in consultative/solution selling techniques.
  • Skilled at managing sales activities and analyzing metrics to deliver on sales plans.
  • Proficient in Salesforce CRM.
  • Fluent Japanese and Business level English

What's in it for you?

Uber's culture and values are at the core of everything we do, so that our employees can better understand who we are and what it's like to work at Uber today. We pride ourselves on the amazing team we've built. The driver behind all of our growth, our bold and disruptive brand, and the game changing technology we bring to life is the people that make Uber an inclusive, diverse & fully international workplace! #OneUber

Doing your best work means being your best self. We offer a wide range of benefits and perks that are uniquely Uber to support your health and wellbeing. These benefits have been designed with # DoTheRightThing in mind, supporting the whole you and the way that you work best.

Not sure if this role is the right fit for you?

We are always searching for top talents in the industry, therefore, please do not hesitate to explore other job opportunities HERE. We look forward to receiving your applications!

Client-provided location(s): Tokyo, Japan
Job ID: Uber-129942
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program