Head Of Direct, Enterprise Restaurants US and Canada

About the Role

The Director, Head of Direct Partnerships will sit at the intersection of P&L Owners, Operations, Sales, Account Management, Sales Operations, Legal, Finance, and Product and engage internal/external stakeholders to drive growth of Direct - Uber's white-label delivery solution for merchants - by partnering with the largest Enterprise merchants.

The ideal candidate will have proven success in developing and executing a scalable merchant and new business growth strategy, negotiating and optimizing multinational agreements with Enterprise partners, coaching and developing people, and creating deep senior executive relationships. They'll set the vision, build the strategy, and drive day-to-day activities that enable the team to exceed quarterly and annual business goals for Uber Direct across new and existing business.

• Develop and execute merchant strategies to meet and exceed business objectives
• Refine Uber's deal and commercial strategy in a hyper-competitive segment
• Bring together functional (e.g., Operations, Legal, Finance, Tech, and Product) and commercial teams to align on the strategy, terms, and GTM for our largest US and Canada merchants, ensuring they're set up for success
• Lead a world-class team that develops, grows, and optimizes our Direct merchant partnerships
• Partner with Product and Tech teams to prioritize feature development
• Provide analysis and insights to Uber and merchant leadership teams, in partnership with central teams, on the performance of Direct partners

• Minimum 8+ years of full time experience
• Experience in sales, business development, strategy or operations, with a track record of building strong executive relationships
• Experience leading and managing a team
• Bachelor's Degree

• 10+ years of experience in sales or business development at a high-growth company, building executive relationships
• Experience building and executing complex contracts, including SOWs, MSAs, MLSAs, and operational and reporting requirements
• Passion for and deep understanding of the delivery industry, inclusive of trends, competition, best practices, and other factors that affect profitability and business success across geographies
• Proven track record of managing commercial negotiations with complex Enterprise partners
• Demonstrated success in coaching, mentoring, and/or supporting high-performing teams to exceed quarterly and annual business goals
• Strong analytical skills; take a data-driven approach to decision making and use sound business judgment to forecast and evaluate deal performance and financial viability
• Outstanding communication skills within your team, with executive leadership, and merchant partners
• Self-starter and collaborative leader across diverse teams; everywhere you go, you can't help but mobilize people, resolve problems, raise the bar, and bring out the best in people - you are a doer and motivator of others
• Ability to drive operational excellence by building and scaling repeatable processes, adapting for country/regional nuance