Whether it's a sandwich, a burrito, or groceries, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Account Management teams are on the frontline focusing on improving the experience for restaurants and consumers using our platform!
Despite being a worldwide company, UberEats' path to success originates from a strong local presence, deeply involving our restaurants and delivery partners in this journey. The Enterprise team owns the most valuable local and international partnerships for Uber Eats in Sweden - collaborating with them to help them grow their business sustainably whilst delivering the best experience to Uber Eats users, with the goal of making Uber Eats their most loved delivery platform.
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This role is a rare opportunity to support the growth of Uber Eats with a strong sense of ownership. The role calls for a combination of operational mindset, savvy number-crunching, and outstanding relationship management. You should thrive in an "all hands on deck" environment, love solving problems, thrive in a startup culture, and above all be passionate about our restaurant partners.
About the Role
The Enterprise and Strategic team owns the relation to our key partners and looks after their business performance on Uber Eats. The Enterprise account manager have a positive impact on our mutual business and drives value for both the partner and Uber Eats. On a partner level, an EAM could evaluate operations or business potential to improve i.e. marketing efforts for the partner. In the team, the EAM will work on cross-functional projects to improve our business performance across all our partners.
What You'll Do:
- Act as an ambassador of Uber Eats mission, brand, and product
- Drive business performance across your portfolio of enterprise partners by creating long-term relationships with key stakeholders at our partners.
- Analyzing performance of our partners, identifying and acting on opportunities to take their delivery business to the next level
- Optimize our restaurant partners operational performance on Uber Eats
- Pitch Uber Eats marketing and drive feature adoption
- Tackle or escalate complex operational issues for timely resolution for our top restaurant partners
What You'll Need:
- Bachelor's Degree or equivalent, Master's Degree a plus
- Min 1-2 years of professional experience in Account Management, Business Development, Sales Management, Marketing, Consulting or similar
- Fluency in Swedish and English
- High adaptability to change and ability to execute quickly
- Highly autonomous - able to work with minimal oversight
- Data-driven decision-making mentality and sound commercial judgment. Basic experience working with Google Sheets/Excel
- Outstanding listening, communication, and organizational skills
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.