Enterprise Account Manager

About the role

The Account Manager role is an exciting opportunity to apply your relationship-building and portfolio management skills while driving meaningful business impact. This position focuses on post-sales within the Enterprise segment - deepening relationships with restaurant partners to strengthen retention and accelerate growth, creating win-win outcomes for partners and Uber Eats.

Account Managers are key to the long-term success of our most valuable partners. You'll ensure they reach their full potential on our platform while identifying opportunities to optimize performance and achieve shared goals.

What you'll do

• Lead strategic account management: Own a portfolio of top-tier restaurant partners and drive growth initiatives that align their objectives with Uber Eats' goals.
• Build lasting relationships: Develop trusted partnerships with key decision-makers, serving as their go-to expert for driving success on the platform.
• Drive growth and retention: Achieve and exceed revenue and retention targets through upselling, strategic guidance, and data-driven optimization.
• Be the voice of the customer: Represent partner needs and insights internally, collaborating with cross-functional teams to enhance products and services.
• Deliver business reviews: Lead monthly and quarterly reviews with key partners, reporting on performance metrics and identifying improvement opportunities.
• Provide strategic insights: Partner with internal and external senior leaders to share perspectives on market trends, challenges, and opportunities in the restaurant delivery space.

• 3+ years of experience in account management or a commercial role, ideally within tech, restaurants, or delivery industries.
• Proven success managing complex partnerships and meeting ambitious revenue goals.
• Strong analytical skills with the ability to make data-driven decisions and optimize business performance.
• Excellent communication and presentation abilities, with confidence engaging senior stakeholders.
• Strategic project management experience and a track record of leading initiatives to successful outcomes.
• Highly autonomous, organized, and adaptable to a fast-paced environment.
• Fluency in Spanish and business-level English.

• Basic proficiency in SQL for data analysis and reporting.
• Experience working with QSR (Quick Service Restaurant) brands or large-scale restaurant operations.