Eater & Growth Operations Coordinator

About the Role

At Uber Eats, our local teams bring our global product to life in each market. These are the teams that take our global product and localize it to an assigned market. In this context, this role is a unique opportunity to have a direct impact in building and crafting the category of food delivery and the future of Uber Eats in Mexico!

The Eater and Growth Coordinator is responsible of supporting the implementation of the eater acquisition, retention and engagement strategy inMexico, while working hand-in-hand with the local Territory team and the rest of the Operations team to align on the strategy and ensure it is perfectly implemented.

This role calls for a combination of savvy analytics, strategic thinking, strong execution and the interpersonal ability to work alongside the Operations team.

What You'll Do:

1. Strategy execution: Work with the rest of the team's coordinators to execute the business' communication and incentives strategy
2. Develop & Optimize Processes: Scale new and existing processes to allow the business to efficiently operate and grow
3. Budget management: Handle promotions budget efficiently to increase customer acquisition, engagement and retention
4. Product Improvement: Actively search for new features which could improve our customers' experience on Uber Eats. Work directly with central teams to prioritize and ensure local relevance of new product rollouts
5. Stakeholder Management & Teamwork: Build and develop strong relationships with cross-functional, central and territory teams (e.g. Marketing, Community Operations, Policy, Communication, Legal, etc.) in order to contribute to the long-term growth of the territory while building a global network
6. Strategy design: Participate in discussions with the team and our stakeholders to build bullet proof strategies

1. 0 to 2 years of experience solving analytical problems; experience in business consulting, investment banking or other hyper-growth startups is preferred
2. English and Spanish professional proficiency
3. Critical thinking and analytical rigor, as you will be dealing with data
4. Experience with data-based decision-making - exercising good judgment in ambiguous circumstances, and effectively communicating across a diverse team
5. Strong Excel skills

1. SQL
2. Python
3. Strong verbal, written and visual communication skills