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Earner & Marketplace Operations Manager

AT Uber
Uber

Earner & Marketplace Operations Manager

Mexico City, Mexico

About the Role

We're looking for an impact-driven and collaborative Earner & Marketplace Operations Manager to help shape the future of our Grocery & Retail business in Mexico-one of Uber's fastest-growing markets.

In this role, you'll be responsible for designing and executing high-impact initiatives that keep our marketplace running efficiently by balancing supply and demand. You'll dive deep into data, work closely with local and regional teams, and lead projects that directly influence pricing, user behavior, and product operations.

This role is perfect for someone who thrives at the intersection of strategy, data, and execution, and wants to help drive real results in a fast-moving, high-stakes environment.

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What You'll Do

  • Own and execute marketplace strategies that impact pricing, lifecycle management, and product configuration-making our platform smarter and more efficient.
  • Analyze large, complex datasets to uncover trends, build predictive models, and deliver actionable insights.
  • Build tools and dashboards that give teams visibility into performance and help scale operational excellence.
  • Collaborate across a range of teams-local ops, regional strategy, product, and commercial-to deliver projects from idea to impact.
  • Balance long-term planning with day-to-day operational execution.

What You'll Need

  • 3+ years of experience in operations, consulting, startups, or similar analytical roles.
  • Proficiency in both Spanish and English.
  • Strong analytical toolkit: Excel, Google Sheets, and ideally SQL or other data querying tools.
  • Ability to break down complex problems and translate them into actionable, scalable solutions.

Bonus Points If You Have

  • A strategic mindset with a bias for action-you can zoom out to see the big picture but aren't afraid to dive into the details.
  • A self-starter mentality: you take ownership, move fast, and get things done with excellence.
  • Experience working cross-functionally and influencing without authority-you're a natural collaborator.
  • Passion for marketplace dynamics and understanding how product, data, and operations interact.

If you're looking to make an impact, work with smart people, and help build the future of on-demand commerce-this role is for you.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Mexico City, CDMX, Mexico
Job ID: Uber-143244
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program