Driver Ops Analytics Coordinator

About the Role

As a Driver Ops Analytics Coordinator in Milan, you will play a key role in ensuring the success of Uber's driver and fleet operations across Italy. You'll use data, tools, and cross-functional collaboration to track performance, drive compliance, optimize payments and budgets, and deliver process improvements at scale. This role sits at the intersection of analytics, operations, finance, and product, offering exposure to multiple areas of Uber's business while having a direct impact on driver experience, quality, and sustainability initiatives.

What the Candidate Will Need / Bonus Points

---- What the Candidate Will Do ----

1. Track, analyze, and forecast driver and fleet performance metrics to guide planning and decision-making.
2. Build and maintain dashboards and reports to deliver clear, actionable insights to stakeholders.
3. Oversee payments, budgets, and compliance, ensuring accuracy, risk management, and adherence to quality standards.
4. Optimize processes and support product/tool launches, while leading sustainability and innovation initiatives locally.

---- Basic Qualifications ----

1. Bachelor's degree in Business, Economics, Engineering, Data Science, or related field.
2. 2+ years of experience in operations, analytics, or program/project management.
3. Experience in SQL and Excel/Google Sheets; ability to manipulate large datasets.
4. Fluency in English and Italian, with strong written and verbal communication skills.

---- Preferred Qualifications ----

1. Experience in mobility, logistics, or transportation industries.
2. Familiarity with incentive design, financial reconciliation, or budget management.
3. Ability to work cross-functionally and influence without direct authority.
4. Comfort with ambiguity, problem-solving, and working in a fast-paced environment.
5. Experience with Python or R for forecasting and advanced analytics.
6. Interest in sustainability and compliance initiatives.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Milan, Italy

Job ID: Uber-148654

Employment Type: FULL_TIME

Posted: 2025-10-01T00:29:37