Content Designer II - Rider/Maps/AMD
We're seeking a Content Designer to help shape the future of transportation with innovative, functional, and delightful experiences for Uber riders. Working with the Rider/Maps design team, you'll craft content strategies and UX copy that guide users through the app with clarity and ease. You'll collaborate closely with cross-functional partners, advocate for user needs, and contribute to the growth of content design at Uber.
In this role, you'll focus on projects that require a balance of strategy, systems thinking, and creativity. You'll help establish the effective messaging and information architecture for features in the Rider/Maps space, drive alignment across teams, and ensure that every word reflects Uber's commitment to accessibility, inclusivity, and simplicity.
What you'll do
1. Design impactful content for app interfaces, guiding users through their journey with clear, concise, and engaging language
2. Develop scalable frameworks that align with global user needs and business goals.
3. Collaborate across disciplines, partnering with product managers, engineers, researchers, product designers, and product marketing managers to deliver cohesive end-to-end experiences
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4. Incorporate insights and data from research, user feedback, and analytics to validate and improve your work
5. Advocate for accessibility principles, ensuring content is inclusive, localized, and aligned with Uber's global standards
6. Contribute to team growth by developing content guidelines, sharing best practices, and helping scale content design at Uber
7. Manage your time and priorities effectively, balancing multiple projects in a fast-paced environment
8. Develop content guidelines and other tools to grow the practice of content design at Uber
Basic qualifications
1. 3+ years of relevant experience in content design ajd UX writing
2. A portfolio demonstrating your ability to craft clear, impactful content for digital products
3. Experience collaborating across cross-functional teams to deliver user-centered solutions
Preferred qualifications
1. A degree in English, Communication, Psychology, Design, Marketing, Journalism, or a related field emphasizing storytelling and critical thinking
2. Experience designing for consumer-facing products with an understanding of content design best practices
3. Familiarity with localization, accessibility, and global content standards
4. Proven ability to manage multiple projects simultaneously while maintaining quality and meeting deadlines
5. Strong communication and presentation skills, with the ability to advocate for content decisions
6. Background in conversational content design is a plus
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program