Consumer Growth Operations Manager

About the Role

As a Consumer Growth Operations Manager in ACAC (Andean, Caribbean, and Central America), you will play a key role in bringing the Latam consumer strategy to life through excellent execution. You'll run the day-to-day operations, conduct analyses that uncover growth opportunities, and help build the processes and mechanisms that enable consistent, high-quality delivery across the sub-region.This is a highly analytical and hands-on role, ideal for someone who enjoys working with data, managing complex operational workflows, and driving impact through structured execution.

What the Candidate Will Do

• Design and execute growth initiatives to improve user acquisition, retention, and engagement across ACAC markets.
• Analyze key performance metrics to identify trends, challenges, and opportunities that inform decision-making.
• Collaborate cross-functionally to operationalize and track strategic plans, ensuring flawless execution.
• Manage and optimize promotional budgets, ensuring initiatives are efficient and aligned with business priorities.
• Translate data into actionable recommendations, supporting senior stakeholders in driving continuous improvement.
• Develop dashboards, reports, and presentations to track performance, communicate insights, and guide strategy discussions.
• Contribute to experimentation and testing, supporting localized initiatives to improve conversion, retention, and engagement rates.

Preferred Qualifications

• 3+ year of experience in consulting, investment banking, or another high-growth environment.
• Professional proficiency in English and Spanish.
• Strong critical thinking and analytical skills; comfortable making data-driven decisions in complex situations.
• Advanced Excel skills.
• Comfort working in fast-paced environments, adapting quickly to shifting priorities and regional nuances.

Bonus Points

• Proficiency in SQL and/or Python.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Santiago, Chile, Santa Ana, Costa Rica

Job ID: Uber-151522

Employment Type: FULL_TIME

Posted: 2025-12-05T00:35:14