Chief of Staff, EMEA Mobility

About the Role

The EMEA Uber Rides business spans over 40 countries across 3 continents and is one of the main drivers of Uber's growth and profitability. As a business, we face a wide ranging set of opportunities and challenges due to regulatory, competitive and economic differences in our region. The EMEA Strategy and Planning team works directly for the Regional General Manager of EMEA to shape our strategic approach to the region, implement changes and coordinate actions across Operations, Marketing, Support, and our functional teams. The team has recurring responsibilities leading our annual planning cycle & governance, quarterly strategy refresh, etc. Additionally, the team runs strategic projects which historically have involved launching new markets, driving the implementation of product/legal or policy changes, leading M&A integrations and working with functions to improve performance.

The Chief of Staff will work directly with the Regional General Manager of EMEA Mobility and our Regional Heads of Operations to lead planning and governance for the region and support the RGM in the day to day management of the EMEA mobility organization. Additionally, you will run strategic cross regional projects of a one-off nature.

What You'll Do

• Planning & Governance: Lead Planning and Governance for the EMEA Region for Mobility, and support the EMEA RGM in the day to day management of the EMEA Mobility organization.
• Program/Project Management: Execute on strategic programs and projects, such as investigating new pricing options or devising new response strategies to new competitors.
• Process Improvement: Identify the biggest operational gaps, inefficiencies, and risks using our internal data and deliver solutions.
• Scale: Build, maintain, and communicate detailed reporting models to assist city-level, regional, and expansion efforts, and make decisions based on data.
• Develop Relationships: Collaborate with other functional areas (Engineering, Business Development, People Operations, Product, Legal, Finance, Rides, Eats, Nemo etc.) to ensure efficient and productive working relationships.

• 7+ years of experience in investment banking, consulting, business intelligence and strategy. Ideally combined with a start-up background.
• A degree in BA or MA in Economic, Business, Computer Science. Bonus points if you have an MBA.
• Strong stakeholder management and interpersonal skills with exposure to senior partners, cross-functional teams and global teams.
• Strong project management and governance expertise.
• Experience in defining solutions to complex, strategic topics with a deeply analytical approach to issues.

• Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well.
• Self-starter - the ability to self-serve, investigate and get the data we require will make you much more effective in this role.
• Grittiness. You never hesitate to roll up your sleeves and address something hands-on, you persevere and remain resilient.