Catalog Operations Manager, EMEA Grocery & Retail Central Operations

About the Role

The EMEA Grocery & Retail business is rapidly growing, and we are looking for talented individuals to join us in supercharging this growth. Our EMEA Grocery & Retail Central Operations team is dedicated to driving growth and operational excellence across 11 emerging EMEA markets (excluding France & UK), ensuring the best possible experiences for customers, merchants, and delivery partners.

As a Catalog Operations Manager, you'll play a critical role in driving and scaling operations for how grocery and retail products are managed, maintained, and displayed on the Uber Eats platform. You will have the opportunity to impact business operations across multiple countries early in their growth and lay the groundwork for rapid expansion.

What You'll Do

• Catalog Onboarding: Manage the different pathways we enable merchants to bring on their product & inventory data onto the platform, focussing on quality assurance and reliability.
• Cross-Functional Collaboration: Partner with Commercial and Integration Engineering teams to integrate merchants' catalog/inventory systems with Uber's native catalog platform.
• Process Monitoring and Development: Design and monitor processes to ensure the accuracy, health, and reliability of product data across the platform.
• Product Feature Rollout: Assist in building and launching Uber's Universal Product Database for EMEA countries, enhancing the accuracy and reliability of product information at scale.
• Category Growth Enablement: Support category-led growth opportunities, such as CPG (Consumer Packaged Goods) ads, by developing and leveraging category and product-level insights.

• 3+ years of professional work experience in a related field (business operations, tech, analytics, consulting, banking, etc.)
• An analytical mindset and strong business acumen; you have experience using SQL and advanced Excel, and are comfortable translating technical details to business outcomes
• Highly collaborative; you know how to collaborate, engage and partner with a variety of different stakeholder groups in order to achieve shared goals

• Prior Grocery, FMCG or Retail experience (particularly in catalog/inventory management, business intelligence, analytics or merchandising functions)
• Proficiency in data manipulation, automation or scripting tools (e.g. Python, Google Apps Script, VBA, etc.) is a plus