Account Manager - Chinese Category
About the Role
Uber Eats is seeking a dedicated and results-driven Account Manager to help change the food delivery landscape. We are looking for highly motivated individuals who are excited about Uber's technology, the food delivery landscape, and building long-term affiliations with our restaurant partners.
Our Account manager drives the development of their portfolios with a sense of growing the operational performance along with great relationship building and gaining the best traction for their partners with their analytical capabilities.
If you believe that you enjoy working in an environment wherein "great minds do not think alike" and can "see the forest and the trees" and are passionate about the food industry, this is an extraordinary opportunity to join our team and co-create the future of Uber Eats in Greater Manchester.
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What you'll do
- Take complete ownership of your restaurant portfolio and drive business growth and operational performance
- Identify and initiate new partnership opportunities with the restaurants in your portfolio; work to bring more opportunities for restaurants to invest in their business on Uber Eats, using our portfolio of marketing products, creating mutually beneficial programs for both the restaurant and Uber Eats
- Build long-term relationships with the restaurant partners and deliver exceptional customer service experiences; solve complex issues by ensuring our customer service is prioritised and solved efficiently
- Drive on-the-ground knowledge and context about the region you operate into the wider Uber Eats team; co-create our strategy as an expert of local knowledge
- Collaborate with your cross-functional counterparts, working closely with various team members locally and globally
- Act as an ambassador for the mission, brand, and product of Uber Eats
What you'll have
- 2 years of professional experience in Account Management, Partnership Management
- Fluency in English, with Mandarin or Cantonese being highly preferred
- Passionate about working with top restaurants and building a business together
- Experience with Salesforce and Google Suite, excel and/or SQ is a plus!
- Highly autonomous - able to work with minimal oversight
- Outstanding listening, communication, and organisational skills
- Data-driven decision-making mentality and sound commercial judgment.
- Proven success of achieving quota targets
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program