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Uber

Account Manager

Mexico City, Mexico

Whether it's a sandwich, a burrito, or groceries, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Sales and Account Management teams are on the frontline introducing restaurant partners to Uber Eats and partnering with restaurants to grow our businesses together.

About the Role

The Restaurant Consultant role is a phenomenal opportunity to demonstrate your business development skills working with a growing base of large restaurants and fueling Uber Eats growth!

Your primary focus will be to keep in touch and follow up the conversation with our Key Partners to focus on input goals that will ultimately grow business, while acting with integrity and operational quality; and to have top to top conversations with the main collaborators of large and medium customers.

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You will play an integral role on a cross-functional business unit team, completing the vision and strategy for Uber Eats. You will be the face of Uber externally to a portfolio of partners, and negotiate and help lead high priority partnerships that ultimately drive revenue growth. This is a cross-functional role, as you will collaborate across internal teams including product, finance, legal, compliance, regulatory, policy, marketing, and operations.

What You'll Do

  • Develop meaningful relationships with customers by truly focusing on building trust and crafting a joint business plan
  • Perform a broad range of quantitative and qualitative as well as financial analyses to deeply understand the restaurant industry in order to bring true value to conversations with partners
  • Drive expansion of our existing accounts based on the market and customers needs
  • Act as a restaurant consultant by clearly understanding and presenting the value of Uber Eats
  • Develop, prioritize and implement strategic and marketing growth plans by working with teams across our organization!
  • Envision new ways that strategic partnerships can positively impact core business objectives, applying creativity and discernment
  • Set, supervise and report on strategic partner performance metrics
  • Lead partnerships from relationship building, business intelligence and reporting to contract re negotiations, expansions, among others.
  • Present and report key results to a variety of team members, internally and externally.

What You'll Need

  • A minimum of 3 years of confirmed experience working with Key accounts
  • Desire to build a career in the commercial side of the business, working with top accounts and crafting a business together
  • Capable to run analysis and understand data and transform it into relevant insights
  • Outstanding listening, communication and organizational skills
  • Proven track record to multi-task and follow through
  • Great English proficiency
  • SQL understanding

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.

Client-provided location(s): Mexico City, CDMX, Mexico
Job ID: Uber-130234
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • FSA With Employer Contribution
    • Fitness Subsidies
    • On-Site Gym
    • Mental Health Benefits
  • Parental Benefits

    • Fertility Benefits
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Pet-friendly Office
    • Snacks
    • Some Meals Provided
    • On-Site Cafeteria
  • Vacation and Time Off

    • Paid Vacation
    • Unlimited Paid Time Off
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Volunteer Time Off
  • Financial and Retirement

    • 401(K)
    • Company Equity
    • Performance Bonus
  • Professional Development

    • Work Visa Sponsorship
    • Associate or Rotational Training Program
    • Promote From Within
    • Mentor Program
    • Access to Online Courses
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program