Account Coordinator
Account Coordinator
About the Role
We're looking for an Account Coordinator to join our Retail Commercial team and play a key role in supporting our partners' success. This position combines strategic data analysis with hands-on execution, helping to build strong, sustainable relationships and drive performance across multiple accounts.
In this role, you'll take part in crafting and executing commercial strategies, managing day-to-day operations, and delivering an exceptional experience for both partners and customers. Some days will require deep ownership of processes; others may focus on supporting broader execution. Flexibility and a growth mindset are key.
Join us on an exciting journey to enhance visibility, operational excellence, and long-term business growth.
What You'll Do
- Support the Account Manager in financial planning, operational tasks, and strategic processes
- Gather, interpret, and report on business performance metrics from multiple data sources
- Identify operational challenges and support improvements through process innovation
- Escalate or resolve complex issues related to data, partner visibility, or store operations
- Manage financial tasks such as invoicing and overdue account follow-ups
- Support the execution of commercial strategies through regular Business Reviews (weekly, monthly, quarterly)
- Collaborate with cross-functional teams (e.g., catalog, operations) to ensure a seamless customer experience
- Analyze data to uncover business pain points and propose action plans
- Explore and support new commercial growth opportunities
What You'll Need
- Between 1 or 2 years of professional experience in commercial roles (e.g., consulting, retail, CPG)
- Strong analytical skills - able to identify, quantify, and act on business opportunities
- Excellent organizational and communication abilities
- Proficiency in Microsoft Excel (must-have)
- Attention to detail and a proactive, hands-on mindset
- Comfortable working in English (written and spoken)
- Collaborative team player with a can-do attitude
- Confident in presenting ideas and supporting commercial discussions
- A positive, self-driven attitude and a strong desire to grow and learn
Preferred Qualifications
- Experience managing stakeholders across internal teams and partner organizations
- Strong communication skills for articulating product value and strategic initiatives
- Proven track record of translating strategy into results
- Ability to manage multiple accounts efficiently while maintaining accuracy and speed
- Experience working with CRMs such as Salesforce
- Experience with SQL
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let's move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.
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Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- FSA With Employer Contribution
- Fitness Subsidies
- On-Site Gym
- Mental Health Benefits
Parental Benefits
- Fertility Benefits
Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
Office Life and Perks
- Casual Dress
- Pet-friendly Office
- Snacks
- Some Meals Provided
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Unlimited Paid Time Off
- Paid Holidays
- Personal/Sick Days
- Sabbatical
- Volunteer Time Off
Financial and Retirement
- 401(K)
- Company Equity
- Performance Bonus
Professional Development
- Work Visa Sponsorship
- Associate or Rotational Training Program
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program