Accounts Payable and Receivable Coordinator

Description

Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners' budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment where everyone is encouraged to be themselves.

Position Summary:

As the Accounts Payable/ Accounts Receivable Coordinator, you will be a key member of the Trupanion Finance team, supporting the organization in providing excellent customer experience to both policy holders and employees. We are looking for a hardworking individual with both attention to detail and focus on internal and external customer service.

The Accounts Payable/ Accounts Receivable Coordinator will act as a primary liaison between Finance and member-facing departments, as well as coordinate other critical finance team functions on a daily, weekly, and monthly basis. This is an excellent opportunity to gain exposure to a variety of accounting areas as well as experience in establishing processes and controls for a rapidly growing, public company!

This position is open to candidates in the Seattle area. You will have a hybrid remote/in-office schedule where you will work from our casual, pet-friendly office at least 3 days a week.

Responsibilities:

• Serve as primary liaison with the member-facing departments and improve customer experience by executing and maintaining internal service levels in the following areas:
• Processing of AP payment runs
• Recording of payments and any required research in Workday
• Inquiries from others in the organization relating to payments and billing
• Comply with internal controls for job duties according to SOX narratives
• Learn basic accounting principles and assist team in monthly accounting close process
• Support Finance team in meeting internal and external reporting deadlines by preparing deliverables for reporting team, FP&A, and external tax and audit professionals as requested
• Drive operational improvements in accounting operation functions
• Communicate effectively within finance team as well as others throughout the organization for matters relating to role and responsibilities
• Other ad hoc duties, projects, and tasks assigned
• Tracking and resolving outstanding payments, Collecting payments
• Sending monthly statements and invoices
• Check deposits
• Generate AR reports and analytics
• Maintain accurate records of incoming payments and posting it to customer accounts
• Handling customer inquiries
• Other ad hoc AR duties

• 1-2 years of relevant experience; public company experience a plus

• Proficiency in Microsoft Excel required
• Experience with Microsoft Dynamics, Workday or other ERP, but not required
• Excellent interpersonal skills and attention to detail are a must
• Proven track record of thinking critically and tackling problems in the workplace
• Strong written and verbal communication demonstrated throughout all levels of the organization
• Capable of researching issues independently
• Engaged by a fast-paced, dynamic environment with opportunities for constant learning

• The pay range for this position is $24 -$27 an hour, on a full-time schedule.
• Along with the base pay, Trupanion employees may be eligible for monthly bonuses
• We want all employees to be invested in Trupanion's success, so we grant Restricted Stock Units to all new team members. Our new hire grants vest over 4 years.

• Full medical, dental, and vision benefits at no cost to the employee
• Four weeks of paid time off and 9 paid float holidays (you can decide which days are most important to you!)
• Five-week sabbatical after five years of employment
• Open, casual, pet-friendly, and fun office environment
• Free medical health insurance for your pet (1 dog or cat)
• Paid time off to volunteer at nonprofit organizations
• Seattle Office Amenities: Free on-site gym, free dog walking services for office pets during business hours, free parking, and paid ORCA cards.