Manager, Internal Communications

101948

701 Cool Springs Blvd, Franklin, Tennessee 37067

TruGreen accepts applications on an ongoing basis.

Job Description

TruGreen is committed to providing personalized attention for our associates. We focus on developing our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make TruGreen an employer of choice and "a great place to work!"

Position Overview

The Manager, Internal Communications will play a critical role in shaping and executing TruGreen's communication strategy. Reporting directly to the Vice President of Communications, this role partners with senior leaders across the organization to develop and deliver compelling messaging that informs, inspires, and engages associates. The Manager will oversee a Communications Senior Specialist and serve as a trusted advisor to the Executive Leadership Team (ELT), driving consistency, alignment, and clarity across all internal communication channels.

Responsibilities

• Serve as a direct partner to the Vice President of Communications, collaborating on strategy, planning, and execution of enterprise-wide communication initiatives.
• Partner with key stakeholders and executive leaders (ELT) to develop and execute in-depth communication plans that support business objectives and drive associate engagement.
• Write, edit, and design executive-level content including scripts, talking points, Town Hall presentations, leadership updates, and companywide announcements.
• Demonstrate excellent PowerPoint skills, with the ability to design engaging, executive-ready presentations and make real-time edits in high-level meetings.
• Provide oversight for the company intranet site, ensuring it is a timely, relevant, and engaging resource for associates.
• Manage, coach, and support the Communications Senior Specialist to deliver high-quality content and campaigns.
• Collaborate with leaders across HR, Operations, Sales, and other functions to ensure messaging is consistent, accurate, and aligned to strategy.
• Oversee script writing and executive communications, ensuring tone and delivery align with company culture and priorities.
• Partner with IT/HR on distribution processes, including pulling associate distribution lists from Workday and executing campaigns.
• Leverage Contact Monkey (or similar email platforms) to build, send, and measure performance of internal email campaigns.
• Monitor effectiveness of communications, using metrics and feedback to adjust strategies and improve impact.
• Lead communication support for key meetings, events, and initiatives that bring TruGreen's vision, mission, and values to life.

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field (or equivalent experience).
• 7+ years of corporate communications experience with a focus on internal communications; prior experience supporting senior executives preferred.
• 2+ years of people leadership experience.
• Exceptional writing, editing, and presentation development skills.
• Advanced proficiency in Microsoft PowerPoint; ability to design visually compelling decks and adapt content on the fly.
• Experience with intranet management and internal email platforms; Contact Monkey experience strongly preferred.
• Familiarity with Workday or other HRIS systems for distribution list management.
• Strong project management skills with the ability to balance strategic planning and tactical execution.
• Demonstrated ability to work independently, exercise sound judgment, and build trusted relationships with senior leaders.

• Strategic Mindset - Anticipates future possibilities and translates them into breakthrough communication strategies.
• Communicates Effectively - Delivers clear, compelling messages tailored to diverse audiences.
• Drives Engagement - Builds associate connection to company vision, values, and priorities.
• Collaborates - Partners effectively with stakeholders across all levels and functions.
• Manages Complexity - Operates with agility and clarity in a fast-paced, dynamic environment.