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What We'll Bring:
As a Client Solutions Engineer, you will engage with both internal and external customers to solve their unique data challenges and provide creative, custom solutions to drive adoption of our platform services. You will work on the "front lines" to understand customer needs and align those needs with the needs of products and services that the customer uses.
This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
What You'll Bring:
To be successful, you will possess
An ability to accurately estimate work artifacts in an agile environment
A proven track-record in client problem through software design and development
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Strong Proficiency in Linux
Strong scripting knowledge of Shell scripting
Proficient in at least one programming language including Java 8 or higher, Python and/or Scala
Solid knowledge of SQL and open-source RDBMS such as PostgreSQL or MySQL
Experience with source control and code review tools (Git, GitLab, Gerrit)
Experience with Build Automation frameworks (Maven, Gradle, Jenkins)
Experience with Cloud technologies (GCP, AWS, Azure)
Working knowledge of large-scale data processing systems like Hadoop, Map Reduce and Spark.
Your background will include
A Bachelor's degree in computer science, information technology or STEM field preferred.
Relevant experience or degree in progress will be accepted in lieu of degree.
3 to 5 years of relevant experience.
Advanced proficiency in English (Speaking, writing, and reading)
Excellent oral and written communication skills &bull Excellent organizational skills
A demonstrated ability to adjust to rapid changes in priority and deadlines.
Additional Information:
Preferred candidates may have experience with:
GUI and web development with front end development using Vue.js helpful
Containerization, docker and/or Kubernetes
Managing and communicating the status of work products via Jira stories
We're excited to announce Neustar has joined the TransUnion team as part of an acquisition that took place in late 2021. As part of the transition, there may be changes specific to the organizational alignment and title of this position. All other details of this position, such as job responsibilities, will not be impacted due to the transition. Neustar's addition to TransUnion is leading to accelerated growth to our marketing, risk and communications businesses and furthers our data-oriented strategy. We hope you'll join us in the next phase of this journey.
#Neustar
Impact You'll Make:
As a Client Solutions Engineer, you will
Develop custom solutions to help clients fully engage with our platform and services
Manage various incoming communications through a range of channels, to include phone calls, emails, team chats and Jira tickets
Provide accurate, valid and complete information by using the right methods/tools
Following up with clients or customers to check that they're still satisfied and seeing success with your solutions
Handle customer complaints, provide appropriate solutions and alternatives; follow up to ensure resolution
Troubleshoot common platform issues
Most importantly, go the extra mile to wow and engage customers!
TransUnion Job Title
Engineer II, Software Development