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Business Analyst, Consumer Interactive

Hong Kong

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What We'll Bring:
At TransUnion, we strive to build an environment where our associates are in the driver's seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team - you'll work with great people, pioneering products and cutting-edge technology.

TransUnion Consumer Interactive (TUCI) requires a Business Analyst in Project Management to support the Project Manager in delivering projects to achieve business' objectives primarily in Hong Kong and can be extended to other markets in Asia-Pacific. The potential candidate will play a key role in the end-to-end business requirement gathering process, solution development and change management process.

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The Business Analyst will need to demonstrate analytical and organizational skills, and work collaboratively in the Scrum Team (under Agile methodology) to delight customers with TUCI's products and solutions.

What You'll Bring:
  • 4+ years of working experience in Business Analysis, Product Management or Project Management; experience under Agile methodology in a software / IT environment will be an advantage
  • Bachelor's degree in Business, Information Technology, Marketing or relevant disciplines
  • Good business acumen with knowledge of digital platforms (Mobile app & Website)
  • Strong analytical, communication, organizational and stakeholder management skills
  • Detail-oriented, self-motivated, positive and a good team player
  • Able to work independently in a fast-paced and dynamic environment
  • Good oral and written communication skills in English and Chinese
  • Experience on Google Analytics 4 and analytics tracking is a plus
  • Knowledge in Agile ways of working and agile tooling such as Jira is preferred
Impact You'll Make:
  • Works with product managers to prepare the business case of the project
  • Gathers and analyzes requirements from various stakeholders (e.g. Product, Design, Marketing, Sales, IT, Customer Services & Operations, external partners, service providers) and documents / updates in the form of user stories
  • Facilitates backlog grooming and solution discussion with the Scrum Team, with a good understanding of business needs, operation workflows and system design
  • Assists product managers to prepare UAT test plan and execute test cases to ensure the implemented product meets business requirements
  • Supports change management by identifying the impact of changes to processes and systems, and preparing related documentations (e.g. product demo, user training materials, product manual, FAQ)
  • Monitors the performance of implemented product, collects feedback and data, and provides suggestions for continuous improvement
  • Conducts product research and data analysis to assist business in making informed decisions
TransUnion's Internal Job Title:
Sr Analyst, Project Management

Client-provided location(s): Hong Kong
Job ID: transunion-19027492
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Pet Insurance
  • Parental Benefits

    • Adoption Assistance Program
    • Fertility Benefits
    • Family Support Resources
    • Adoption Leave
    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Casual Dress
    • Happy Hours
    • Some Meals Provided
    • On-Site Cafeteria
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Personal/Sick Days
    • Volunteer Time Off
    • Unlimited Paid Time Off
    • Paid Holidays
    • Paid Vacation
    • Leave of Absence
  • Financial and Retirement

    • 401(K)
    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Financial Counseling
    • Company Equity
  • Professional Development

    • Leadership Training Program
    • Tuition Reimbursement
    • Access to Online Courses
    • Internship Program
    • Associate or Rotational Training Program
    • Learning and Development Stipend
    • Promote From Within
    • Lunch and Learns
    • Mentor Program
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program

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