Analyst - Collision Operations
Overview
Who we are
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.
To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time
Who we're looking for
Toyota's Integrated Customer Experience (ICX) Department is looking for a passionate and highly-motivated Collision Operations Analyst.
The primary responsibility of this role is to coordinate collision training for the Toyota Certified Collision Center (TCCC) program, align with the consultants, and identify efficiencies within the TCCC Certification program. This role is an important part of our team as we continue to expand our collision network, and coordinate with our partner trainers and technical training team.
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Reporting to the Collision Operations Manager, the person in this role will support the Collision Operations department's objective to provide analytical and strategic direction to support all Toyota Collison Operation department initiatives. This Team Member will be responsible for TCCC program administrative tasks, have specific project management assignments related to collision training, and opportunity to grow themselves and our company by participating in Integrated Customer Experience activities.
What you'll be doing
- Project management and development for TCCC business professional training
- Oversee TCCC onboarding including dealer daily, staff master, and Toyota Learning Center
- Coordinate and execute TCCC communications to the field and TCCC network
- Support Collision Operations department initiatives (Performance Group Meetings, Annual Trainings, Vendor Trainings and Regionals Meetings
What you bring
- Bachelor's Degree or High School Diploma plus 4 years of experience
- 1-5 years collision operations experience or automotive industry experience
- Travel up to 25%
Added bonus if you have
- Experience: Collision Center Experience or Fixed Operations Experience
- Skills/Hands on Technical proficiency: Tableau and PowerBI
- Skills/Hands on Technical proficiency: Microsoft Excel, PowerPoint, and Word
What we'll bring
During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:
- A work environment built on teamwork, flexibility and respect
- Professional growth and development programs to help advance your career, as well as tuition reimbursement
- Team Member Vehicle Purchase Discount
- Toyota Team Member Lease Vehicle Program (if applicable)
- Comprehensive health care and wellness plans for your entire family
- Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
- Paid holidays and paid time off
- Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
- Referral services related to prenatal services, adoption, childcare, schools and more
- Relocation assistance (if applicable)
Belonging at Toyota
Our success begins and ends with our people. We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Toyota is proud to have 10+ different Business Partnering Groups across 100 different North American chapter locations that support team members' efforts to dream, do and grow without questioning that they belong.
Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.
Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.com.
Perks and Benefits
Health and Wellness
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- On-Site Gym
Parental Benefits
- Adoption Leave
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
Office Life and Perks
- On-Site Cafeteria
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
Financial and Retirement
- Relocation Assistance
Professional Development
- Internship Program
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Access to Online Courses
Diversity and Inclusion