Analyst, Asset Management

Overview

Who we are

Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world's most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for talented team members who want to Dream. Do. Grow. with us.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company- delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position at this time.

Who we're looking for

Toyota Financial Services is seeking a detail-oriented and analytical Analyst, Asset Management, to support the lifecycle management of end-user hardware assets. This individual will play a key role in managing inventory accuracy, supporting governance and reporting needs, and contributing to the maturity of our Hardware Asset Management (HAM) processes within ServiceNow.

The ideal candidate has experience working with IT asset data, is process-minded, and is comfortable working with cross-functional teams to maintain data integrity and support operational excellence.

• Support the full lifecycle of IT hardware assets: receiving, deployment, tracking, maintenance, and retirement.
• Maintain accurate and up-to-date asset records in ServiceNow and other supporting systems.
• Assist in designing and optimizing HAM processes aligned to ITIL best practices.
• Partner with procurement, finance, deskside support, security, and engineering teams to ensure asset data consistency.
• Generate reports and dashboards to monitor asset inventory, lifecycle status, and compliance metrics.
• Conduct regular asset audits and reconciliation efforts across various locations.
• Analyze asset data to identify trends, support audits, and recommend process improvements.
• Provide documentation and training support related to asset management procedures and systems.

• Experience in IT Asset Management with a focus on hardware asset tracking and lifecycle.
• Working knowledge of ServiceNow Asset Management (preferably HAM Pro module).
• Understanding of ITIL concepts and asset lifecycle best practices
• Familiarity with discovery and endpoint management tools (e.g., SCCM, JAMF).
• Strong Excel/reporting skills and an analytical mindset.
• Ability to work independently and collaborate across teams.
• Excellent attention to detail and organizational skills.

• ServiceNow HAM certification or hands-on configuration experience.
• Exposure to Software Asset Management (SAM) practices.
• Familiarity with compliance requirements such as SOX or ISO 19770.

• A work environment built on teamwork, flexibility, and respect
• Professional growth and development programs to help advance your career, as well as tuition reimbursement
• Team Member Vehicle Purchase Discount
• Toyota Team Member Lease Vehicle Program (if applicable)
• Comprehensive health care and wellness plans for your entire family
• Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute
• Paid holidays and paid time off
• Referral services related to prenatal services, adoption, childcare, schools and more
• Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
• Relocation assistance (if applicable)