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TMA - The Marketing Arm

Account Director

Chicago, IL

We create cultural resonance for brands. Creativity That Matters is work that shatters the stratosphere. That’s why our quest to discover what’s next is endless — because the only thing we’re afraid of is the status quo. We make culture our personal playground. We launch far past the expected. We chase curiosity, deep into the shadows. We will never be just another agency. And we’ve got the audacity to prove it.

We Are TMA.

Job Overview:

TMA is looking for an experienced Account Director with expertise in integrated brand marketing to join our agency in Chicago, IL. The Account Director must be a creative and strategic leader with the ability to work in a fast-paced environment.

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The Account Director will drive the brand relationship, thinking and deliverables. They’ll meet stringent deadlines with a do-what-it-takes attitude, anticipate and solve problems, successfully delegate project responsibilities while retaining accountability for results, and manage, motivate and lead internal teams and agency partners. Experience with overseeing client services, strategy, operations, retention and growth for consumer service industry brand required.

About You:

You are a brand steward and the best partner a Client can have. You live to give brands voice and relevance, and bring them to life through integrated marketing disciplines. You’re a leader, a collaborator and mentor. You are big picture while managing minutiae. You generate ideas and excel at problem-solving.

Responsibilities:

  • Act as senior Client account liaison to drive Client relationship, scope of work, planning and multi-discipline deliverables
  • Team and partner development, management, mentoring and growth, and cultural representative
  • Provide big picture oversight on brand positioning, objectives, strategy and legal considerations
  • Drive integrated marketing that grows Client’s brand perception and exceeds Client’s brand objectives (ROI and KPAs) while remaining within budget
  • Direct and oversee all account planning, strategy, testing/insights, creative development, Client presentation, campaign and project execution, measurement, and reporting
  • Manage, motivate, and mentor account team, providing direction, input and approvals on all work, including strategy documents, briefs, POVs, estimates, timelines, presentations, creative, and reporting
  • Lead Client planning and presentations
  • Develop and maintain account management succession planning
  • Report status, needs, results, and successes to agency management
  • Proactively grow account and develop new business opportunities

Qualifications:

  • Bachelor’s degree. MBA or Master’s a plus
  • Senior level professional with 8-10 years account management experience in an agency environment
  • Minimum 5 years in supervisory role
  • Expertise in brand marketing with comprehensive experience in integrated marketing, including traditional and digital marketing
  • Excellent client partner and brand advocate
  • Exceptional leadership and communication skills, and attention to detail
  • Able to manage multiple assignments and to deliver projects on schedule, on brand, and on budget
  • Ability to work proactively and autonomously in critical situations
  • Travel as required
  • Computer proficiency including Microsoft suite of products

TMA Perks & Benefits:

  • Continuous training, educational programs, speaker series and workshops  
  • Culture events throughout the year
  • Communities to connect with 
  • Competitive vacation plan, sick days and personal days to prioritize your mental health
  • Summer Flex Days  
  • Parental leave  
  • Comprehensive Medical, Dental and Vision plans 
  • 401K Retirement Savings Plan  
  • Employee Stock Purchase Plan

The range below represents the typical base salary someone in this role may earn as an employee of TMA in the United States. Salaries will vary based on multiple factors including but not limited to professional and academic experience, certifications, associated responsibilities, location, and other business/organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

$95,000 - $115,000

Client-provided location(s): Chicago, IL, USA
Job ID: 7053497
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • FSA
    • FSA With Employer Contribution
    • HSA
    • HSA With Employer Contribution
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Remote Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • Happy Hours
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Sabbatical
    • Leave of Absence
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program