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TikTok

User Strategy & Operations Project Intern (TikTok LIVE) - 2025 Start (BS/MS)

3 days ago• Singapore

Responsibilities

About the team
TikTok LIVE Monetization Governance, refers to the demonetization against TikTok LIVE creators whose content/behavior will cause brand harm/damage positive, authentic LIVE experiences/undermine our community's integrity if monetized through monetization-related features like ranking, gifting and match etc.

As a project intern, you will have the opportunity to engage in impactful short-term projects that provide you with a glimpse of professional real-world experience. You will gain practical skills through on-the-job learning in a fast-paced work environment and develop a deeper understanding of your career interests.

Applications will be reviewed on a rolling basis - we encourage you to apply early.
Successful candidates must be able to commit to at least 3 months long internship period.

Responsibilities:
1. Responsible for executing strategies related to international live user service, drafting SOPs, and conducting requirement analysis.
2. Continuously engage with users and clients to uncover issues and gather feedback, complete requirements collection and interfacing, and enhance user service satisfaction.
3. Regularly monitor various project-related data metrics and follow up on project progress to ensure smooth execution.
4. Participate in the implementation of operational strategies and optimize execution plans based on user feedback.

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5. Engage in cross-department communication and coordination to improve interdepartmental collaboration efficiency.

Qualifications

Minimum Qualification(s):
- Bachelor's degree or above from the 2026 graduating class
- Fluent English communication and writing skills sufficient for work.
- Strong research, analytical, and documentation writing abilities.
- Excellent logical thinking, adept at analyzing and solving problems, and passionate about challenges.
- Good communication skills, strong teamwork spirit, and a proactive mindset.

By submitting an application for this role, you accept and agree to our global applicant privacy policy, which may be accessed here: https://careers.tiktok.com/legal/privacy.

If you have any questions, please reach out to us at apac-earlycareers@tiktok.com

Client-provided location(s): Singapore
Job ID: TikTok-7549064425878849810
Employment Type: INTERN
Posted: 2025-09-12T20:23:45

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Dental Insurance
    • Vision Insurance
    • HSA
    • Life Insurance
    • Fitness Subsidies
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes

  • Parental Benefits

    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources

  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities

  • Office Life and Perks

    • Casual Dress
    • Snacks
    • Pet-friendly Office
    • Happy Hours
    • Some Meals Provided
    • Company Outings
    • On-Site Cafeteria
    • Holiday Events

  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Leave of Absence

  • Financial and Retirement

    • 401(K) With Company Matching
    • Performance Bonus
    • Company Equity

  • Professional Development

    • Promote From Within
    • Access to Online Courses
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Mentor Program

  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)

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