Translation & Localization Manager, Regulatory Delivery & Transparency - Trust and Safety

Responsibilities:
- Manage end-to-end translation and localization workflows for Trust & Safety Center content across multiple languages and regional versions.
- Serve as the primary point of contact for localization efforts, coordinating closely with global Trust & Safety, Public Policy, Comms, Legal, Engineering, and Product teams.
- Operationalize and maintain scalable localization processes using the translation and CMS tools.
- Ensure timely and high-quality publication of multilingual reports, webpages, and other public-facing content.
- Monitor and improve translation quality, consistency, and accuracy across regions.
- Track and manage localization timelines, priorities, and deliverables to meet publishing deadlines.
- Develop and document localization best practices, workflows, and tool usage.
- Ensure alignment with regional language requirements, accessibility guidelines, and applicable regulatory standards for localized content.
- Develop success metrics and KPIs for the program.

Qualifications

Minimum Qualifications:
- Experience in localization, translation program management, or global content operations.
- Proven ability to manage complex workflows and coordinate across global and cross-functional teams.
- Strong project management skills and attention to detail.
- Strong organizational skills with the ability to manage multiple projects simultaneously.
- Ability to thrive in a fast-paced, globally distributed team environment.

Preferred Qualifications:
- Experience with website localization and managing translations at scale.
- Familiarity with content governance, regulatory transparency, or policy reporting.
- Working knowledge of web publishing platforms.
- Prior experience supporting public policy, communications, or trust & safety organizations.
- Experience working with or managing external vendors, freelance translators, or LSPs (Language Service Providers).

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $96000 - $217023 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

Client-provided location(s): New York, NY

Job ID: TikTok-7538953858287323410

Employment Type: OTHER

Posted: 2025-08-17T20:03:12